Account Director

DWA Media Private Limited; Karnataka; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

DWA Media Private Limited in Bangalore is seeking an Account Director to assume Client Lead responsibilities, the single point of accountability for solving a client’s B2B business problems. The AD blends strategy, creative, and execution, owning P&L for the account group and guiding the team from concept to delivery.

You will build senior relationships across business, sales, and marketing, identify opportunities for expansion, and ensure high standards of client service.

Qualifications

• Graduate / post-graduate in Business Management or related field.
• 10+ years' experience in client relationship management, with at least 3 years of dedicated B2B experience.
• Proven ability to solve B2B client problems end to end - from concept through to delivery.
• Successful track record of building relationships and managing engagements with senior business, sales, and marketing executives.
• Strong customer service outlook with excellent communication and interpersonal skills.
• Ability to quickly gain in-depth knowledge of customers' needs, requirements, and organisational structures.
• Strong business, technical, and problem-solving skills.
• Highly organised, with demonstrated ability to create and manage complex account plans, communicated in a straight-talking, open, and easily digestible manner.
• Proven capacity to use analytics to drive optimisation and decision-making.
• Advanced Excel & PowerPoint skills and relevant industry measurement tools.
• Professional maturity, integrity, discipline, and a positive attitude.

Responsibilities

• Act as the Client Lead - the single point of accountability for the account.
• Create and foster client relationships across business, sales, and marketing stakeholders.
• Deliver targeted P&L across the account portfolio.
• Understand and translate client's business, sales, and marketing objectives into effective solutions.
• Proactively identify and pitch new opportunities that expand the client relationship.
• Lead the concept-to-delivery lifecycle of client engagements, partnering with internal specialist teams as needed.
• Manage team - Account Managers and Account Executives.
• Train and develop junior staff members.
• Drive opportunities for additional revenue through account growth.
• Budgeting and account planning.
• Adherence to QA processes.
• Other duties as required by Management.

Skills

Advanced Excel

PowerPoint

Analytics

Education

Graduate / post-graduate in Business Management or related field

Tools

Industry measurement tools

Job description

We are looking for a highly qualified Account Director to take on the role of Client Lead - the single point of accountability for solving a client's B2B business problems, whatever form they take. The AD is not a specialist in one narrow service; s/he is expected to understand a client's business, sales, and marketing objectives holistically, and to bring together the right mix of strategy, creative, and execution capabilities from across Dentsu B2B to solve it - from concept to delivery. The AD will own P&L responsibility for their account group, lead the professional development of their team, and build senior relationships with client stakeholders across business, sales, and marketing functions. The AD is expected to operate as a true consultant and partner to the client - proactively identifying problems, shaping solutions, and expanding the scope of the relationship over time.

Job Description

• Act as the Client Lead - the single point of accountability for the account
• Create and foster client relationships across business, sales, and marketing stakeholders
• Deliver targeted P&L across the account portfolio
• Understand and translate client's business, sales, and marketing objectives into effective solutions
• Proactively identify and pitch new opportunities that expand the client relationship
• Lead the concept-to-delivery lifecycle of client engagements, partnering with internal specialist teams as needed
• Manage team - Account Managers and Account Executives
• Train and develop junior staff members
• Drive opportunities for additional revenue through account growth
• Budgeting and account planning
• Adherence to QA processes
• Other duties as required by Management

Qualifications and Skills

• Graduate / post-graduate in Business Management or related field
• Overall 10+ years' experience in client relationship management, with at least 3 years of dedicated B2B experience
• Proven ability to solve B2B client problems end to end - from concept through to delivery
• Successful track record of building relationships and managing engagements with senior business, sales, and marketing executives
• Strong customer service outlook with excellent communication and interpersonal skills
• Ability to quickly gain in-depth knowledge of customers' needs, requirements, and organisational structures
• Strong business, technical, and problem-solving skills
• Highly organised, with demonstrated ability to create and manage complex account plans, communicated in a straight-talking, open, and easily digestible manner
• Proven capacity to use analytics to drive optimisation and decision-making
• Advanced Excel & PowerPoint skills and relevant industry measurement tools
• Professional maturity, integrity, discipline, and a positive attitude

Location: Bangalore

Brand: Dwa

Time Type: Full time

Contract Type: Permanent

About dentsu

For over 120 years, innovation has been a core tenet of our offering - exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We're leading the way - helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way.

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