Academic Counsellor - Hyderabad

Infinity learn; Dadri, Hyderabad, Bengaluru; On-site; INR 240,000 - 360,000; Full time

Job summary

Infinity Learn in India is seeking an Inside Sales Executive / Academic Counsellor to engage with prospective students and parents, understand their study goals, and guide them to enroll.

Freshers and experienced candidates with excellent communication are invited. The role requires handling inbound and outbound calls, counseling, and meeting sales targets. Working hours are 11:00 AM to 9:00 PM.

The position is full-time in EdTech, with CRM usage and a focus on customer service and conversion.

Qualifications

• Excellent verbal and written communication skills.
• Strong sales mindset with target orientation.
• Ability to counsel students and parents effectively.

Responsibilities

• Connect with prospective students and parents via calls.
• Counsel students and recommend suitable courses.
• Explain features, pricing, and enrollment process.
• Follow up with leads and achieve sales targets.
• Maintain CRM lead and follow-up data.

Skills

Excellent communication

Sales driven

CRM knowledge

Interpersonal skills

Negotiation skills

Outbound/inbound calls

Tools

CRM software

Job description

Job Title: Inside Sales Executive / Academic Counsellor

Job Type: Full-Time

Experience: Freshers & Experienced Candidates

Industry: EdTech / Education

Working Hours: 11:00 AM to 9:00 PM

Job Overview

We are looking for confident, motivated and target-oriented Inside Sales Executives / Academic Counsellors to join our team. The ideal candidate should have strong communication skills and the ability to understand student requirements, counsel parents/students and convert prospective leads into enrollments.

Freshers with excellent communication skills and a strong interest in sales are welcome to apply.

Key Responsibilities

• Connect with prospective students and parents through inbound and outbound calls.
• Understand students' academic goals, requirements and learning needs.
• Counsel students/parents and recommend suitable courses or programs.
• Explain course features, benefits, pricing and enrollment process.
• Handle customer queries, objections and concerns effectively.li>
• Follow up with prospective students and parents regularly.
• Convert qualified leads into enrollments and achieve assigned sales targets.
• Maintain accurate lead and follow-up information in the CRM.
• Build strong relationships with students and parents.
• Achieve daily, weekly and monthly sales/revenue targets.
• Maintain a high standard of customer service and professional communication.

Candidate Profile

• Excellent verbal and written communication skills.
• Strong convincing, negotiation and interpersonal skills.
• Sales-oriented and target-driven approach.
• Comfortable making a high volume of calls.
• Good relationship-building and counselling skills.
• Basic computer and CRM knowledge.
• Prior experience in Inside Sales, EdTech Sales, Telecalling,
• Academic Counselling or Education Sales will be an advantage.
• Freshers with excellent communication skills and a passion for sales can also apply.

Important Working Hours

Shift Timing: 11:00 AM to 9:00 PM

Candidates applying for this position must be comfortable working during the above-mentioned shift.

Who Should Apply?

This role is suitable for candidates who enjoy talking to people, understanding their requirements, counselling them and working towards sales targets.

If you are confident on calls, have good communication skills and are looking to build a career in Inside Sales / EdTech / Academic Counselling, this could be a good opportunity for you.