Academic Counsellor

Toprankers; Surat; On-site; INR 300,000 - 500,000; Full time

Job summary

A leading EdTech company is looking for an Academic Counsellor in Surat, India. The candidate will engage with prospective students, help them with course selection, and assist in the enrollment processes for various coaching programs. Experience in academic counseling and knowledge of competitive exams like Judiciary is essential. Strong communication skills and a student-centric approach are key to succeeding in this role. The position offers a chance to make a significant impact in students' academic journeys.

Qualifications

• 1-3 years of experience in academic counseling, preferably focused on competitive exams.
• Understanding of student needs and guiding them in course selection.
• In-depth knowledge of CAT, CLAT, IPM, and CUET exams.

Responsibilities

• Engage with prospective students to understand their academic goals.
• Assist students in the enrollment process including course selection.
• Maintain records of student inquiries and conversions.
• Build relationships with students to ensure a positive experience.

Skills

Excellent verbal and written communication skills

Empathy towards students' academic challenges

Problem-solving abilities

Sales and conversion skills

Education

Bachelor's degree in any discipline

Job description

About Toprankers

Toprankers is one of India's premier digital platforms for competitive exam preparation, catering to aspirants of Law, Judiciary, CUET, SSC, Banking, and other government and aptitude-based entrance exams. We are committed to delivering high-quality content, interactive learning, and personalized academic support to students across the country.

Role Overview

We are seeking a dynamic and motivated Academic Counsellor to join our team. The primary responsibility of this role is to engage with prospective students, understand their academic goals, and guide them in selecting and enrolling in our various coaching programs, including Judiciary. The ideal candidate will have prior experience in counseling students for these specific competitive exams and possess a genuine passion for helping students achieve academic success. Strong communication and interpersonal skills are essential, along with the ability to build trust and maintain long‑term relationships with students. The role involves providing accurate program information, assisting with the enrollment process, and supporting students throughout their journey. A background in education or a related field is preferred, along with a proven track record of meeting counseling or enrollment targets. This position is ideal for someone who thrives in a student‑centric, results‑driven environment and is committed to making a positive impact in the field of education.

Location

Surat

Key Responsibilities

• Student Counseling: Interact with prospective students and their families to understand their academic goals and recommend appropriate courses and coaching programs (Judiciary).
• Admissions Guidance: Assist students in the entire enrollment process, including course selection, fee structure explanation, and program details.
• Lead Conversion: Follow up with leads, convert inquiries into enrollments by addressing their concerns, and providing them with the right information to make informed decisions.
• Performance Tracking: Maintain records of student inquiries, applications, and conversions. Ensure timely follow‑ups and track the progress of leads.
• Student Engagement: Build and maintain relationships with students to ensure a positive counseling experience and increase student retention.
• Information Sharing: Stay updated on exam details, course offerings, and admission timelines related to Judiciary to effectively counsel students.
• Feedback and Reporting: Provide feedback to the management team on student concerns, market trends, and competitor analysis.

Skills And Qualifications

• Experience: 1-3 years of experience in academic counseling, preferably with a focus on competitive exams.
• Educational Background: A bachelor's degree in any discipline (preferably in education, psychology, or business).
• Strong Communication Skills: Excellent verbal and written communication skills. Ability to articulate complex information clearly and concisely to students and parents.
• Counseling Expertise: Experience in understanding student needs, guiding them through course selection, and addressing their academic concerns.
• Sales and Conversion Skills: Ability to follow up with leads, convert inquiries into enrollments, and meet enrollment targets.
• Customer-Centric Approach: Empathy towards students' academic challenges and a strong desire to help them succeed.
• Problem-Solving Abilities: Strong analytical skills to handle student concerns and provide effective solutions.
• Knowledge of Exams: In-depth understanding of CAT, CLAT, IPM, and CUET exams, including their syllabi, eligibility criteria, and application processes.

Preferred Skills

• Experience in working with EdTech companies or educational institutes.
• Knowledge of digital tools used for counseling and lead management (CRM software, etc).