3779961-Senior Manager

EXL Talent Acquisition Team; Gurugram District; On-site; INR 900,000 - 1,400,000; Full time

Job summary

EXL Talent Acquisition Team is seeking a technically adept pre-sales professional in Gurgaon to understand complex client needs and translate them into compelling technical solutions. You will collaborate with sales to craft tailored demonstrations and proofs of concept, bridging technology with business outcomes.

The role requires strong presentation and communication skills, ability to articulate intricate concepts to both technical and non-technical stakeholders, and a collaborative mindset

Qualifications

• Bachelor's degree in a technical field is required.
• Proven experience in a technical pre-sales or similar role in the technology industry.
• Excellent presentation and communication skills, with ability to convey technical concepts to diverse audiences.

Responsibilities

• Develop deep understanding of Conversational AI, Smart Agent Assist, CCaaS and associated technologies.
• Engage with prospective clients to understand technical requirements and business challenges.
• Deliver tailored product demonstrations and connect use cases to client needs.

Skills

Pre-sales experience

Technical presentation

Stakeholder communication

Solution tailoring

Education

Bachelor's degree in a technical field

Job description

Technical Expertise:

Develop a deep understanding of Conversational AI, Smart Agent Assist, CCaaS and their technical capabilities. Stay current with industry trends, emerging technologies, and competitor offerings.

Customer Engagement:

Engage with prospective clients to understand their technical requirements and business challenges. Conduct needs assessments and provide tailored technical solutions.

Solution Demonstrations:

Deliver compelling product demonstrations that showcase the features and benefits of our solutions. Customize demonstrations to align with the specific needs and use cases of potential customers.

Collaboration with Sales:

Work closely with the sales team to understand customer goals and contribute to the development of winning sales strategies. Assist in the preparation of technical proposals, RFP responses, and other sales materials.

Technical Presentations:

Conduct technical presentations, both in-person and virtually, to convey the value proposition of our products/services. Address technical inquiries and concerns during the sales process.

Proof of Concept (PoC):

Lead the design and implementation of proof of concept projects to demonstrate the feasibility and effectiveness of our solutions.

Customer Relationship Building:

Build and maintain strong relationships with customers, understanding their evolving needs and providing ongoing technical support.

Qualifications:

• Bachelor's degree in a technical field Proven experience in a technical pre-sales or similar role in the technology industry.
• Strong understanding of relevant technologies, including (but not limited to) [list specific technologies relevant to the company's products/services].
• Excellent presentation and communication skills, with the ability to convey technical concepts to both technical and non-technical audiences.
• Ability to work collaboratively in a team environment and interface effectively with internal teams.