3. Inside Sales Manager (ISM) – Inbound (Higher Education & Corporate)

India Market Entry; India; Remote; INR 1,200,000 - 2,100,000; Full time

Job summary

India Market Entry (IME) is seeking an Inside Sales Manager (Inbound – Higher Education & Corporate) to qualify paid marketing-generated enquiries and convert them into sales-ready opportunities for our GTM and Sales teams. You will own the inbound lead journey from enquiry through qualification, follow-up and meeting conversion, engaging with senior stakeholders.

In this role you will respond within SLA, manage CRM records, and collaborate with Marketing, GTM and Co-Founder teams to drive

Qualifications

• 2–5 years of experience in B2B Inside Sales or inbound sales.
• Experience handling paid marketing-generated inbound leads.
• Experience engaging with senior stakeholders in Higher Education or Corporate organisations.
• Experience in EdTech or Education sales is advantageous.

Responsibilities

• Respond to paid marketing-generated inquiries within the defined SLA.
• Qualify inquiries from Universities, Higher Education Institutions and Corporates.
• Schedule qualified meetings with GTM Marketing, GTM Sales, Sales Enablement or Co-Founder.
• Maintain accurate CRM records, lead status and meeting notes.
• Prepare reports on inbound leads, qualification, follow-ups and conversions.

Skills

English communication

Lead qualification

Consultative selling

Senior stakeholder engagement

CRM experience

Follow-up discipline

Tools

Zoho CRM

Salesforce

HubSpot

LeadSquared

Job description

3. Inside Sales Manager (ISM) – Inbound (Higher Education & Corporate)

India Market Entry (IME) is a leader in market entry strategy and business expansion in the Education Sector in India. We excel in assisting international clients to establish themselves in the Indian market. Our mission is to build lasting relationships with customers through intelligent sales engagement, value-based selling, and deep market understanding.

We are looking for an Inside Sales Manager (Inbound – Higher Education & Corporate) to qualify high-quality institutional and corporate enquiries and convert them into sales-ready opportunities for our GTM and Sales teams.

About the Role

As an ISM – Inbound (Higher Education & Corporate), you will be the first point of contact for paid marketing-generated enquiries from Higher Education institutions and Corporate organisations.

You will engage with Deans, Directors, Vice Chancellors, Heads of Departments, HR Leaders, L&D Heads and other institutional/business decision-makers, understand their requirements, identify the relevant stakeholders and decision-making process, qualify opportunities and schedule meetings with the GTM Marketing, GTM Sales, Sales Enablement, Co-Founder or other relevant senior team members.

This is a sales-driven role with performance-linked incentives. You will own the inbound lead journey from the initial enquiry through qualification, follow-up and meeting conversion.

Key Responsibilities

• Respond to every paid marketing-generated Higher Education and Corporate enquiry within the defined SLA.
• Handle enquiries received through WhatsApp.
• Ensure every lead receives timely follow-up and is accurately recorded in the CRM.
• Qualify enquiries from Universities and Colleges, Higher Education Institutions, Business Schools and Professional Institutions, Training and Capability Development Teams.
• Understand the organisation's requirements, business need, buying timeline, budget indicators and decision-making process.
• Identify and engage the relevant decision-makers and influencers.
• Conduct effective discovery conversations to understand the requirement before scheduling a meeting.
• Recommend the relevant IME solution based on the prospect's needs.

3. Senior Stakeholder Engagement

• Communicate confidently with senior stakeholders such as Deans, Directors, Vice Chancellors, HODs, HR Heads, L&D Heads and Business Leaders.
• Establish the business context and understand the stakeholder's priorities.
• Position the relevant solution clearly and professionally.
• Build sufficient interest and trust to move qualified prospects to the next stage.
• Schedule qualified meetings with GTM Marketing, GTM Sales, Sales Enablement, Co-Founder or other relevant team members.
• Ensure meetings are scheduled only after appropriate qualification.
• Follow up rigorously with leads and prospects to maximise lead-to-meeting conversion.
• Ensure no qualified opportunity is lost due to delayed or incomplete follow-up.

5. CRM Management & Reporting

• Maintain accurate CRM records, lead status, follow-up schedules and meeting notes.
• Record all relevant interactions and qualification information.
• Ensure 100% CRM hygiene and timely updating of activities.
• Prepare and share regular reports on inbound leads, qualification, follow-ups, meetings and conversions.
• Conduct structured and persistent follow-ups with qualified leads.
• Track prospects through the funnel from Enquiry → Qualification → Meeting.
• Identify stalled or ageing leads and take appropriate action.
• Work closely with the GTM/Sales team to ensure smooth handover of qualified.
• Capture recurring customer requirements, objections and market feedback.
• Share insights with Marketing, GTM and Product teams to improve campaigns, messaging and propositions.
• Identify opportunities to improve inbound lead quality, qualification and conversion.

Requirements

Candidate Profile

Experience

• 2–5 years of experience in B2B Inside Sales, Inbound Sales, Institutional Sales, EdTech Sales, Corporate Sales or Lead Qualification.
• Experience handling paid marketing-generated inbound leads is strongly preferred.
• Experience engaging with senior stakeholders in Higher Education or Corporate organisations is an advantage.

Preferred Industry Exposure

• Higher Education
• Professional Education
• Training & Capability Development
• Educational Publishing / Assessment

Skills Required

• Excellent communication skills in English; Hindi would be an advantage.
• Strong telephone-based lead qualification and consultative selling skills.
• Comfortable speaking with senior decision-makers.
• Strong discovery, questioning and objection-handling skills.
• CRM experience such as Zoho CRM, Salesforce, HubSpot, LeadSquared or equivalent.
• Excellent follow-up discipline and time management.
• Strong attention to detail and CRM hygiene.
• Comfortable working in a target-driven environment.
• Able to handle a high volume of inbound enquiries and calls.
• Strong ability to understand customer needs and position solutions appropriately.

Preferred Market Exposure

Preference will be given to candidates with experience working with Higher Education institutions and Corporate organisations in Delhi NCR, Mumbai, Bengaluru or Hyderabad. Candidates with an existing network or exposure to Deans, Directors, VCs, HODs, HR Heads, L&D Heads and other institutional/business decision-makers will have an added advantage.