16128 - Business Analysts

ParamInfo; India; Remote; INR 900,000 - 1,300,000; Full time

Job summary

ParamInfo in India seeks a Senior Business Analyst to lead analysis, requirements definition and control design for the CRP. You will map current-state processes, identify gaps, define future-state models and ensure traceability from risk statements through BRDs, solution design, UAT and closure.

You will collaborate with Operations, Technology, Risk, Finance, Product and Business teams, run workshops, maintain BRDs, process maps, RACI matrices and evidence, and support reviews with governance,

Qualifications

• Bachelor’s degree in a related discipline (Banking, Finance, Technology, Risk, Operations).
• 10–15 years of relevant experience in banking/financial services, operations, risk or technology change.
• Experience leading business analysis for complex cross-functional initiatives.
• Proven ability to produce BRDs, current- and target-state process models, control requirements and UAT artefacts.

Responsibilities

• Lead structured discovery across CRP workstreams via workshops, interviews, document reviews and data analysis.
• Document current-state processes, data flows, controls, pain points and root causes.
• Define future-state processes, target operating models, business rules and acceptance criteria.
• Prepare BRDs, process maps, requirements catalogs, RACI matrices and traceability matrices.
• Ensure end-to-end traceability from risk events to requirements, design and closure evidence.

Skills

Senior stakeholder engagement

Workshop facilitation

Interviewing

Influencing

Constructive challenge

Analytical

Process mapping

UAT facilitation

Executive presentation

Education

Bachelor's degree

Professional certifications (CBAP/CCBA/PMI-PBA/Lean Six Sigma)

Tools

Visio

PowerPoint

Excel

Power BI

SharePoint

Job description

Location: PAN India (Any Location), India

• To lead business analysis, requirements definition and process and control design for the Control Reset Program (CRP), supporting the Program Director and workstream leads in translating enterprise control objectives into clear, implementable and testable requirements. The role will assess current-state processes and systems, identify control gaps and root causes, define target operating models and control requirements, and maintain traceability from risk and problem statements through BRDs, solution design, UAT and closure evidence. The Business Analyst will work across Operations, Technology, Risk, Finance, Product and Business teams to ensure that interim controls and strategic solutions are fit for purpose, risk-based, operationally practical and aligned to agreed CRP outcomes.

Dimensions

Scope of work

• Lead structured discovery across CRP workstreams through workshops, interviews, document reviews, data analysis and process walkthroughs.
• Document current-state processes, systems, roles, data flows, controls, pain points, failure scenarios and root causes using consistent analysis standards.
• Define future-state processes, target operating models, business rules, control requirements, user journeys and acceptance criteria.
• Prepare and maintain BRDs, process maps, requirements catalogues, RACI matrices, traceability matrices, use cases and decision papers.
• Ensure end-to-end traceability from operational risk events and control gaps to requirements, solution design, test cases, implementation and assurance evidence.

Requirements Governance & Control Design:

• Establish requirements governance, version control, review, challenge, approval and change-control disciplines.
• Translate risk and control objectives into preventive, detective and monitoring requirements with clear ownership and evidence expectations.
• Maintain requirement status, assumptions, dependencies, decisions, open questions, exclusions and change history.
• Support Risk, Internal Controls, Audit and Compliance reviews and incorporate agreed challenge into requirements and designs.

Analysis Delivery & Quality Management:

• Plan and track analysis deliverables, review cycles, approvals and dependencies across assigned workstreams.
• Apply quality checks to ensure requirements are clear, complete, consistent, feasible, testable and linked to control outcomes.
• Identify information, data, SME and decision dependencies and elevate gaps that prevent requirements finalization.
• Support post-implementation review and assess whether delivered controls operate as designed and address the original risk.

Key interfaces:

• Program Director, Project Manager and CRP leadership for prioritization, governance and escalation.
• Workstream leads, process owners and divisional SMEs for discovery, validation and sign-off.
• Technology, architecture and delivery teams for solution feasibility, FSD alignment, build clarification and defect resolution.
• Risk, Internal Controls, Audit and Compliance for control design challenge, assurance and closure criteria.
• Finance, Product and Business teams for policy, customer, financial and operating-model requirements.
• Test managers, UAT users and change teams for scenarios, acceptance criteria, readiness and adoption.

Key Result Areas:

• Requirements Definition: Produce comprehensive, approved and testable business and control requirements for assigned CRP workstreams.
• Current-State Assessment: Establish an evidence-based view of processes, systems, data, roles, controls, gaps and failure scenarios.
• Target-State Design: Define future-state processes, control models, business rules, ownership and measurable success criteria.
• Traceability: Maintain clear linkage from risk and problem statements to requirements, design components, test cases and closure evidence.
• Solution Alignment: Validate that functional and technical designs meet approved requirements and agreed control outcomes.
• Testing Support: Define acceptance criteria, review UAT coverage, support triage and confirm that defects affecting control outcomes are resolved.
• Stakeholder Alignment: Build consensus across Operations, Technology, Risk, Finance, Product and Business stakeholders and document decisions.
• Outcome Validation: Support implementation readiness, post-implementation review and evidence-based confirmation that remediation objectives are met.

Knowledge, SKills & Experience

Knowledge:

• Strong knowledge of business analysis, requirements engineering, process modelling, operating-model design, control design and delivery lifecycles.
• Sound understanding of banking operations, payment and transaction processes, operational risk, internal controls, audit remediation and technology-enabled change.
• Expertise in BRDs, requirement catalogues, process maps, use cases, business rules, acceptance criteria, UAT, traceability and evidence management.

Skills:

• Senior stakeholder engagement, workshop facilitation, interviewing, influencing and constructive challenge across complex matrix organizations.
• Strong analytical, process-mapping, root-cause analysis, data interpretation, problem-solving, written communication and executive presentation skills.
• Ability to simplify complex processes and control issues into clear requirements, options, decisions and implementation-ready documentation.
• Advanced proficiency in Visio or equivalent process-modelling tools, PowerPoint, Excel, Power BI, SharePoint and requirements / collaboration tools.

Education & Experience:

• Bachelor’s degree in business, Finance, Banking, Technology, Risk Management or a related discipline; postgraduate qualification preferred.
• Professional certification such as CBAP, CCBA, PMI-PBA, Lean Six Sigma, Agile Business Analysis or equivalent is preferred.
• 10–15 years of relevant experience in banking, financial services, operations, risk, transformation or technology change, including significant experience leading business analysis for complex cross-functional initiatives.
• Demonstrated experience producing BRDs, current- and target-state process models, control requirements, traceability and UAT artefacts for high-priority remediation in a regulated environment.
• Experience operating at VP level or equivalent, with confidence facilitating senior stakeholder decisions and challenging business and technology assumptions.

Required Skills

• Business Analysts 10 0
• Banking & financial services 10 0
• BRDs 10 0
• UAT artefacts 10 0
• stakeholder engagement 10 0
• UAT 10 0