Warranty Administrator

Hollybank Trustees Ltd; Enniscorthy; On-site; EUR 28,000 - 34,000; Full time

Benefits offered by this job

Company Pension

Annual Leave

Job summary

Hollybank Trustees Ltd is seeking a Warranty Administrator for an onsite role in Enniscorthy. The position is full-time with a salary of €31,000 per year.

You will support the service department, process warranty claims, and work closely with service advisors, technicians, and management to ensure compliance and successful claims. A full training program is provided.

Qualifications

• Experience in a Warranty Administrator or Aftersales role; full training provided.
• Motor industry knowledge desirable.
• Excellent attention to detail and accuracy.
• Well organized with ability to manage multiple tasks.
• Strong communication and teamwork abilities.
• Proficient with Microsoft Office and internal IT systems.
• Billing and accounts experience useful.
• Full licence and own car required.

Responsibilities

• Process warranty claims in line with manufacturer guidelines.
• Ensure all documentation is complete and accurate prior to submission.
• Monitor outstanding claims and resolve queries promptly.
• Liaise with service team and manufacturer where required.
• Maintain accurate warranty records and reports.
• Reconcile the warranty account on a daily basis.
• Prepare weekly reports on progress of claims and reconciled payments.
• Support the Aftersales department with general administrative duties where needed.

Skills

Attention to detail

Organized

Communication

Teamwork

Administration

Microsoft Office

Job description

Location: On site / Enniscorthy, Co. Wexford, Ireland
job type: Permanent / Full-time
Sector and subsector: Business Operations | Business Support
Salary: Negotiable salary

As a Warranty Administrator, you will play a key role in supporting the service department by ensuring warranty claims are processed accurately and efficiently in line with manufacturer standards. You will work closely with the Service Advisors, Workshop Controller, Technicians and Aftersales Management team to help maintain compliance and maximise claim success.

You will report directly to the onsite warranty manager. This is a full time, onsite, office based role.

Key responsibilities

• Processing warranty claims in line with manufacturer guidelines and policies
• Ensuring all documentation is complete and accurate prior to submission
• Monitoring outstanding claims and resolving any queries promptly
• Liaising with the service team and manufacturer where required
• Maintaining accurate warranty records and reports
• Reconciling the warranty account on a daily basis
• Preparing weekly reports on progress of claims and reconciled payments
• Supporting the Aftersales department with general administrative duties where needed

About you

The ideal candidate will:

• Have previous experience in a Warranty Administrator or Aftersales administrative role (not essential as full training will be provided)
• Ideally have motor industry knowledge
• Demonstrate excellent attention to detail and accuracy
• Be well organised with the ability to manage multiple tasks
• Have strong communication and teamwork skills
• Be confident using internal IT systems and Microsoft Office
• Have strong administration skills
• Billing and accounts experience
• Full licence and own car

What we offer

• Opportunity to work with a premium automotive brand
• Supportive and professional team environment
• Ongoing training and development
• Career progression opportunities within the business
• Company Pension
• 20 days annual leave plus bank holidays
• €31,000 per year salary

If you are organised, proactive, and looking to develop your career within a leading premium dealership environment, we would love to hear from you.