VP, Corporate Trust Client Operations & Delivery

BNY; Dublin; On-site; EUR 120,000 - 160,000; Full time

Benefits offered by this job

Paid leaves

Volunteer time

Wellbeing programs

Job summary

BNY Mellon in Dublin seeks a Vice President for Corporate Trust Client Operations Management to lead day-to-day client relationships and settlements for the EMEA region. This role focuses on delivering high-quality service across corporate trust and structured debt, partnering with product, operations, credit and treasury teams.

The ideal candidate will have 5–8 years in financial services, with strong leadership and experience in back/middle office operations, and a track record of driving

Qualifications

• Bachelor's degree or equivalent combination of education and relevant experience.
• Approximately 5–8 years' experience in financial services, ideally in client services, settlements, custody, payments or trade support.
• Experience in Corporate Trust, back/middle office operations or client servicing.
• Working knowledge across asset-backed commercial paper, securities settlement, structured note programmes and collateral monitoring is preferable.
• Demonstrated leadership skills and ability to provide guidance to less experienced team members.

Responsibilities

• Manage day-to-day relationship for EMEA-based Corporate Trust clients and ensure accurate settlement of client trades and deliverables.
• Act as key point of contact for clients, responding to complex operational and product-related inquiries with professionalism and accuracy.
• Support timely and controlled execution of high-value payments and trades across various transaction types.
• Manage escalated issues, partnering with internal teams to investigate, resolve and communicate outcomes clearly.
• Contribute to a strong control environment by maintaining accuracy, highlighting risks and escalating exceptions appropriately.
• Drive operational efficiencies using AI tools and automation, partnering with internal developers to deliver updates and new ideas.

Skills

Financial services

Client services

Settlements

Payments

Trade support

Corporate Trust

Leadership

Education

Bachelor's degree or equivalent

Tools

AI tools

Job description

BNY Mellon in Dublin seeks a Vice President for Corporate Trust Client Operations Management to lead day-to-day client relationships and settlements for the EMEA region. This role focuses on delivering high-quality service across corporate trust and structured debt, partnering with product, operations, credit and treasury teams.

The ideal candidate will have 5–8 years in financial services, with strong leadership and experience in back/middle office operations, and a track record of driving