Vice President - Corporate Trust Client Operations Management

BNY; Dublin; On-site; EUR 120,000 - 160,000; Full time

Benefits offered by this job

Paid leaves

Volunteer time

Wellbeing programs

Job summary

BNY Mellon in Dublin seeks a Vice President for Corporate Trust Client Operations Management to lead day-to-day client relationships and settlements for the EMEA region. This role focuses on delivering high-quality service across corporate trust and structured debt, partnering with product, operations, credit and treasury teams.

The ideal candidate will have 5–8 years in financial services, with strong leadership and experience in back/middle office operations, and a track record of driving

Qualifications

• Bachelor's degree or equivalent combination of education and relevant experience.
• Approximately 5–8 years' experience in financial services, ideally in client services, settlements, custody, payments or trade support.
• Experience in Corporate Trust, back/middle office operations or client servicing.
• Working knowledge across asset-backed commercial paper, securities settlement, structured note programmes and collateral monitoring is preferable.
• Demonstrated leadership skills and ability to provide guidance to less experienced team members.

Responsibilities

• Manage day-to-day relationship for EMEA-based Corporate Trust clients and ensure accurate settlement of client trades and deliverables.
• Act as key point of contact for clients, responding to complex operational and product-related inquiries with professionalism and accuracy.
• Support timely and controlled execution of high-value payments and trades across various transaction types.
• Manage escalated issues, partnering with internal teams to investigate, resolve and communicate outcomes clearly.
• Contribute to a strong control environment by maintaining accuracy, highlighting risks and escalating exceptions appropriately.
• Drive operational efficiencies using AI tools and automation, partnering with internal developers to deliver updates and new ideas.

Skills

Financial services

Client services

Settlements

Payments

Trade support

Corporate Trust

Leadership

Education

Bachelor's degree or equivalent

Tools

AI tools

Job description

JOB DESCRIPTION

Vice President - Corporate Trust Client Operations Management

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance -- and this is what is all about. Join us and be part of something extraordinary.

We're seeking a future team member for the role of Vice President - Corporate Trust Client Operations Management to join our Corporate Trust Client Operations team. This role is located in Dublin.

In this role, you'll make an impact in the following ways:

• Responsible for managing the day to day relationship for our EMEA based Corporate Trust clients and working with team members to ensure accurate settlement of client trades and deliverables. The COM will be involved in the service delivery for our clients and partners with product, operations, credit, treasury and other BNY functional partners to deliver high quality service in a growing and fast paced commercial sector within Corporate Trust and Structured Debt.
• Act as the key point of contact for clients, responding to complex operational and product-related enquiries with professionalism and accuracy.
• Support the timely and controlled execution of high-value payments and trades across a range of transaction types.
• Manage escalated issues effectively, partnering with internal teams to investigate, resolve and communicate outcomes clearly.
• Contribute to a strong control environment by maintaining accuracy, highlighting risks and escalating exceptions appropriately.
• Drive operational efficiencies using AI tools and automation and partnering with internal developers to successfully deliver on application updates and new ideas.

To be successful in this role, we're seeking the following:

• Bachelor's degree, or equivalent combination of education and relevant experience.
• Approximately 5-8 years' experience in financial services, ideally in client services, settlements, custody, payments or trade support.
• Experience in Corporate Trust, back/middle office operations or client servicing.
• Working knowledge across areas such as asset-backed commercial paper, securities settlement, structured note programmes and collateral monitoring is preferable.
• Demonstrated leadership skills and ability to provide guidance to less experienced team members.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Here’s a Few Of Our Recent Awards:

• America's Most Innovative Companies, Fortune, 2025
• World's Most Admired Companies, Fortune 2025
• "Most Just Companies", Just Capital and CNBC, 2025

Our Benefits And Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.