UX Content Designer & Writer (Flexible Work)

Dell Technologies Inc.; Dublin; On-site; EUR 60,000 - 90,000; Full time

Job summary

Dell Technologies in Dublin is seeking a Content Designer (UX Writer) to join the IT Product Design group. You’ll advocate for users by identifying goals and researching to create and iterate content that addresses pain points and meets needs.

Join a multidisciplinary team to craft clear UI copy, labels, tooltips and messages that help millions of customers find and use online support resources, while ensuring consistency across sites.

Qualifications

• 2 to 5 years of UX writing, content design, or related roles.
• Samples of your work or a portfolio that demonstrates your experience.
• Proven ability to create clear, concise, and engaging content for various audiences and formats.
• Familiarity with content management systems to shape how you refine and iterate content for publishing online.
• Confidence collaborating with multiple stakeholders and cross-functional teams to share your rationale for content you present for review and feedback.

Responsibilities

• Collaborate with teams to develop accurate, relevant content that resonates with customers and aligns with business goals
• Create UI microcopy (such as field labels, tooltips, error messaging, helper text) that lets customers find and use online support resources
• Work with UX researchers to learn user expectations, pain points, and preferences to design content that improves customer experiences and engagement
• Maintain and update existing content to ensure consistency across support sites, relevance to customer needs, and alignment with strategic initiatives

Skills

UX writing

Portfolio

Content creation

CMS familiarity

Cross-functional collaboration

Job description

Dell Technologies in Dublin is seeking a Content Designer (UX Writer) to join the IT Product Design group. You’ll advocate for users by identifying goals and researching to create and iterate content that addresses pain points and meets needs.

Join a multidisciplinary team to craft clear UI copy, labels, tooltips and messages that help millions of customers find and use online support resources, while ensuring consistency across sites.