UC & Voice Solution Sales Specialist

Vodafone Group Plc; Dublin; Hybrid; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid working

Pension

Health & wellbeing support

On-site wellness centre & gym

Phone plan & device offers

Exclusive discounts for you and family

Career growth opportunities

Job summary

Vodafone Business is hiring a Unified Communications Solution Sales Specialist to drive new UC and collaboration opportunities and expand the portfolio across enterprise, mid-market and public sector customers.

The role focuses on value-based selling, shaping commercial propositions and partnering with internal specialists and partners to deliver transformational solutions and measurable outcomes.

Qualifications

• Proven success in B2B technology, telecommunications, collaboration or cloud solution sales.
• Experience selling complex transformational solutions rather than transactional products.
• Track record of new business acquisition and account expansion.

Responsibilities

• Drive New Business Growth by identifying, developing and closing UC and collaboration opportunities and maintaining a strong pipeline.
• Grow Existing Customer Relationships by expanding Vodafone's UC footprint across mobile, fixed and networking customers.
• Lead Value-Based Customer Conversations by positioning solutions as business enablers and quantifying outcomes such as productivity, CX and efficiency.
• Shape End-to-End Communications Solutions by collaborating with Vodafone specialists and partners to design UCaaS, Teams Calling, Cloud Voice, CCaaS and digital workplaces.
• Orchestrate Internal and Partner Resources by coordinating with Account Managers, Solution Architects and Delivery teams and leveraging the partner ecosystem.

Job description

Join us:

At Vodafone Business, we help organisations modernise communications, empower hybrid working, and create seamless customer experiences through cloud-based collaboration, voice and contact centre solutions.

As part of our continued growth strategy, we are looking for a Unified Communications Solution Sales Specialist to drive new business and expand Vodafone's communications portfolio across enterprise, mid-market and public sector customers.

This is a value-based sales role, focused on customer outcomes rather than product features. Success comes from understanding business challenges, shaping commercial value propositions, and partnering effectively with internal specialists, account teams and technology partners to deliver transformational solutions. This approach mirrors Vodafone's outcome-led specialist sales model.

What you’ll do:

Drive New Business Growth:

• Identify, develop and close new UC and collaboration opportunities.
• Generate and maintain a strong pipeline of qualified opportunities.
• Engage business and technology stakeholders to uncover strategic communications challenges.

Grow Existing Customer Relationships:

• Expand Vodafone's UC footprint within existing mobile, fixed and networking customers.
• Identify opportunities to modernise legacy voice environments and contact centre platforms.
• Drive customer adoption of cloud collaboration and digital workplace solutions.

Lead Value-Based Customer Conversations:

• Position communications and collaboration solutions as business enablers, not technology projects.
• Quantify outcomes such as:
  • Improved employee productivity
  • Enhanced customer experience
  • Hybrid working enablement
  • Operational efficiency
  • Business resilience and continuity
  • Cost optimisation

Shape End-to-End Communications Solutions:

• Work alongside Vodafone specialists and partners to design and position solutions including:
  • Unified Communications as a Service (UCaaS)
  • Microsoft Teams Calling and Operator Connect
  • Cloud Voice Solutions
  • Contact Centre as a Service (CCaaS)
  • Digital Workplace Collaboration
  • Customer Engagement Solutions
  • Managed Communications Services

Orchestrate Internal and Partner Resources:

• Work closely with Account Managers, Solution Architects, Product Specialists and Delivery teams.
• Leverage Vodafone's partner ecosystem to create differentiated customer outcomes.
• Ensure solutions are commercially viable, deliverable and aligned to customer objectives.

Who you are:

• Proven success in B2B technology, telecommunications, collaboration or cloud solution sales.
• Experience selling complex transformational solutions rather than transactional products.
• Track record of new business acquisition and account expansion.

Knowledge & Expertise:

• Ideally, experience in one or more of:
  • Unified Communications
  • Microsoft Teams Calling
  • Contact Centre Solutions
  • Cloud Telephony
  • Collaboration Platforms
  • Digital Workplace Solutions
  • Customer Experience Technologies

Commercial Capability:

• Strong discovery and consultative selling skills.
• Ability to build executive-level business cases.
• Experience engaging both business and technical decision-makers.
• Strong forecasting, pipeline management and commercial discipline.

What’s in it for you?

• The flexibility to work how you perform best, with hybrid ways of working and real focus on work-life balance
• A competitive package including salary, bonus and a strong pension to support you now and long-term
• ‘’Generous’’ flexible benefits allowance, plus access to comprehensive health and wellbeing support
• Access to our on-site wellness centre and gym, alongside a wider wellbeing programme
• Free mobile plan, device offers and exclusive discounts for you, your family and friends
• Market-leading family policies and flexibility to support you at every stage of life
• Real opportunities for career growth through learning, development and internal progression

Who we are:

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people’s lives and the world around us. Through our technology, we empower people — connecting everyone regardless of who they are or where they live — and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn’t a concept; it’s lived, breathed, and cultivated through everything we do. You’ll be part of a global and diverse community with many different minds, abilities, backgrounds and cultures. We’re committed to increasing diversity, ensuring equal representation, and making Vodafone a place where everyone feels safe, valued and included. Vodafone is committed to supporting candidates with disabilities during the recruitment process. If you require any adjustments, please let us know.

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