Treatment Coordinator – Truly Baggot St.

Truly Dental; Dublin; Hybrid; EUR 32,000 - 42,000; Part time

Benefits offered by this job

Hybrid work arrangement

Job summary

Truly Dental on Baggot Street, Dublin 2, is seeking a part-time Treatment Coordinator to bridge our clinical team and patients. You\'ll present treatment plans with clarity and empathy, helping patients understand options (including finance) and convert consultations into accepted treatments.

You will work in a modern, technology-driven clinic with a supportive team. Weekend or bank holiday coverage may be required to align with clinic hours.

Qualifications

• 2+ years in patient-facing sales or treatment coordination.
• Ability to discuss clinical treatments with confidence (training provided).
• Sales-driven mindset with empathy; conversion with integrity.
• Comfortable working with KPIs, targets, and conversion metrics.
• CRM and practice management software literacy.

Responsibilities

• Conducting treatment plan consultations after clinical assessment.
• Presenting treatment options, fees, and finance plans clearly.
• Following up with patients to support decision making.
• Tracking conversion metrics and pipeline in CRM.
• Liaising with the clinical team to refine treatment plans.
• Supporting the Practice Manager on patient experience initiatives.

Skills

Sales experience

CRM software

Patient-facing communication

Tools

CRM software

Job description

Patient Experience · Baggot Street, Dublin 2, Dublin, Ireland

Treatment Coordinator – Truly Baggot St.

So many amazing things start with a smile. As a Truly Treatment Coordinator, you'll guide patients to the confident yes that changes everything.

Truly is a modern dental company growing across Ireland and the UK. We're building the largest network of patient-first dental clinics in the region, with over 20 locations and a team of 200+ professionals.

Why Join Truly Dental?

Work in a modern, technology-driven clinical environment

Join a supportive team where collaboration and learning matter

Be part of a growing international dental group

Opportunity for long-term career development

Make a real impact on patient experience every day

Get a feel for our team and culture before applying:

The Treatment Coordinator is the bridge between our clinical team and patients, deciding on treatment. You'll present treatment plans with clarity and empathy, help patients understand their options (including finance), and convert consultations into accepted treatments — always with care and integrity.

Key Responsibilities

Conducting treatment plan consultations with patients post-clinical assessment

Presenting treatment options, fees, and finance plans clearly and ethically

Following up with patients to support their decision-making journey

Tracking conversion metrics and pipeline in CRM

Liaising with the clinical team to refine treatment plans

Supporting the Practice Manager on patient experience initiatives

What We're Looking For

2+ years in patient-facing sales or treatment coordination (dental/medical strongly preferred)

Ability to discuss clinical treatments with confidence (training provided)

A sales-driven mindset paired with empathy, ethical conversion is non-negotiable

Comfortable with KPIs, targets, and conversion metrics

CRM and practice management software literacy

Right to work in Ireland or the UK

Important Details Before Applying

This is a part-time, hybrid role based at our Baggot St., Dublin 2 practice.

Typical working pattern may include early starts or late finishes to cover clinic opening hours; flexibility is required.

The role requires weekend or bank holiday cover depending on operational needs.

Applicants must have the right to work in the country specified in the vacancy.