Training Consultant - Financial Services

Northern Trust Corp; Limerick; Hybrid; EUR 55,000 - 75,000; Full time

Job summary

Northern Trust is seeking a Training Consultant to deliver learning solutions for the COO Functional Training Team, focusing on asset servicing and custody operations. You will partner with management, SMEs and stakeholders to define objectives and develop engaging programs.

The role offers the chance to progress away from daily operations, with exposure to senior leaders and ownership of training products that benefit partners now and in the future.

Qualifications

• Three to five years of capital markets operations experience, preferably in custody servicing or a similar role in financial services.
• Three to five years of training consulting experience.
• Excellent communication skills; ability to work with all levels; self-starter and team player; attention to detail; willing to give and receive feedback.
• Can consult with business subject matter experts and translate SME knowledge into step-by-step exceptions management.

Responsibilities

• Work with management, business process consultants and SMEs to understand desired business outcomes and translate them into learning objectives.
• Work with stakeholders to determine appropriate learning methodologies and functional training solutions.
• Design, develop, facilitate and deliver learning programs.
• Evaluate training development programs for effectiveness and make recommendations for improvements.
• Maintain an inventory of training development programs/tools and schedules, their use according to management priorities.
• Deliver a work product that requires minimal revision.
• Serve as a key subject matter expert in program design and may mentor more junior staff.
• Acts as a product and marketing manager for training programs.
• Responsible for multiple projects of various complexities.
• Represent the COO Training team in various meetings.
• Area Specific: Design, develop and maintain a training curriculum for the Asset Servicing Custody Servicing function across locations.
• Coordinate/deliver the new hire curriculum within the relevant geographic location.
• Design and deliver training for existing systems and new system roll-outs.
• Ensure COO Training learning and development interventions align with BU needs.
• Consult with Custody Servicing management for ongoing support on training needs.
• Work with global training teams.

Skills

Capital markets ops

Training consulting

Communication skills

Stakeholder management

Mentoring juniors

Job description

Northern Trust is seeking a Training Consultant to deliver learning solutions for the COO Functional Training Team, focusing on asset servicing and custody operations. You will partner with management, SMEs and stakeholders to define objectives and develop engaging programs.

The role offers the chance to progress away from daily operations, with exposure to senior leaders and ownership of training products that benefit partners now and in the future.