Trainee Alarm Installer - Cork

PhoneWatch Limited.; Mallow; On-site; EUR 29,000 - 48,000; Full time

Benefits offered by this job

Company vehicle

Pension plan

Maternity/paternity leave

Attractive remuneration package

Tools provided

Job summary

PhoneWatch Limited in Cork is seeking a Trainee Alarm Installer based in Mallow, Co. Cork or surrounding areas. The role covers installation and maintenance of wireless and wired security systems for homes and small businesses, with a strong emphasis on customer satisfaction and safety.

Full training will be provided; prior sales experience is valued. A company vehicle, tools, pension, and an attractive remuneration package are included.

Qualifications

• Strong English communication skills.
• Experience delivering excellent customer service and satisfaction.
• A clean manual driving licence.
• A proactive and professional approach.

Responsibilities

• Install and maintain alarm systems.
• Carry out risk assessments and recommend additional components.
• Recommend and upsell additional components to customers.

Skills

Strong English

Customer service

Sales ability

Proactive

Clean driving licence

Safety training (desirable)

Job description

Trainee Alarm Installer - Cork

Applications are invited for the post of Trainee Alarm Installer based in Mallow, Co. Cork or surrounding areas.

Salary potential €48,182 a year (OTE) - €29,432 year + Commissions, Bonus & Subs

Full Time Permanent Position

The Trainee Alarm Installer position involves the installation and maintenance of wire free & wired security and safety systems in both the residential and small business market. This role will require a passion for excellent customer satisfaction and the ability to recommend additional measures that customers can take to enhance their overall level of security and safety.

Remuneration & Benefits

• Company vehicle with fuel card and smartphone
• Pension plan, maternity/paternity leave
• Attractive remuneration package
• Tools provided.

Requirements

• Strong English communication skills
• Experience and a passion for delivering excellent customer service and satisfaction is essential
• A clean manual driving licence
• A proactive and professional approach

Key Duties of the Trainee Alarm Installer

• The position involves the installation and maintenance of alarm systems.
• Carry out a comprehensive risk assessment and recommend additional components customers should consider purchasing to enhance their overall level of security and safety.
• Recommendation and Up-sale of additional components to customers in line with agreed targets.

Key Skills & Experience of the Trainee Alarm Installer

• Excellent verbal and written communication skills, including the ability to prepare and complete job related documentation.
• A passion for delivering excellent customer service and satisfaction is essential.
• Experience in sales or the ability to sell is essential for this role.
• SAFEPASS, manual handling and working at heights (ladder) certification is desirable but not essential as full training will be provided.

Applications

The role holder will be mobile and located in Mallow, Co. Cork. This will be defined as their area of work but a certain degree of travel outside of this area may be required from time to time subject to business needs and peak demand.

Ref: INDIE

About PhoneWatch

PhoneWatch, part of Sector Alarm, is one of Ireland’s leading safety providers with almost 120,000 satisfied and safe customers nationwide. In operation since 1991, we deliver safety to our customers by providing superior alarm solutions for homes and businesses with excellent customer service as evident by consistent 96% customer satisfaction scores.

Sector Alarm is one of Europe’s leading safety providers with more than 650,000 satisfied and safe customers. We have been in operation for over 25 years and deliver superior alarm solutions to homeowners and businesses across Europe. Providing excellent customer service is extremely important to us and we are proud of our consistent 95% customer satisfaction rating.

Sector Alarm has experienced strong growth over the years and is continuing to expand in both new and existing markets. Today, we are over 3,000 employees operating in Norway, Sweden, Finland, Ireland, Spain, France and Italy and Portugal. Our focus on hiring the right people has enabled us to offer customers state-of-the-art security solutions and gain strong market positions in the countries where we operate.

We offer exciting career opportunities in a company with an ambitious growth strategy and fantastic colleagues. If you share our passion for providing innovative solutions that offer safety and peace of mind, are 100% goal focused and are looking for a fun, fast paced work environment - we would love to hear from you.