Smart Security Engineer

Action24Ireland; Dublin; On-site; EUR 60,000 - 75,000; Full time

Benefits offered by this job

Leave 22 days

Pension scheme

Company bonus

Annual health check

EAP - 24/7 support

Bike to work

On-call allowance

Company vehicle

Training & development

Overtime opportunities

Daily lunch allowance

Death in service

Upsell commission

Subsistence allowance

Employee referral bonus

Job summary

Action24Ireland is seeking a Smart Security Engineer to join our engineering team. You will install, maintain and support Intruder Alarm, CCTV, Fire Alarm and Access Control systems, with a focus on delivering a five-star customer experience while adhering to high industry standards.

The role involves customer-facing work across Leinster, regular travel to client sites, and opportunities for training, career progression, and performance-based rewards.

Qualifications

• Minimum 2 years' experience in security, engineering or electrical industry.
• Experience with Intruder Alarm systems, IP CCTV, Fire Alarm systems, Access Control.
• Strong customer-facing skills and problem-solving abilities.

Responsibilities

• Install, maintain and service Intruder Alarm, CCTV, Fire Alarm and Access Control systems.
• Configure and troubleshoot smart security technologies and associated applications.
• Provide excellent technical support to customers.
• Diagnose electrical, electronic and system faults.
• Complete installations and service work efficiently and to a high standard.
• Ensure all work is completed in accordance with Action24 procedures and industry standards.
• Maintain knowledge of Health & Safety policies and risk assessments.
• Complete required documentation accurately.
• Work collaboratively with colleagues across the business.
• Identify opportunities to improve processes and customer experience.

Skills

Can-do attitude

Interpersonal skills

Communication skills

Problem-solving

Integrity

Time management

Team player

Driving licence

Job description

Action24 is looking for a Smart Security Engineer to join our dedicated engineering team.

If you enjoy working with the latest security technology, solving technical challenges and making people feel safer in their homes and businesses, we want to hear from you.

Who We Are

Action24 has been providing intelligent Intruder Alarm, CCTV, Access Control and Fire Alarm solutions to homes and businesses throughout Ireland since 1981.

We are more than just a workplace we’re a community of creative thinkers, problem solvers and high-performing teams.

We collaborate across departments, encourage new ideas and are committed to delivering an exceptional service to our customers. We have embraced and actively promote a LEAN culture, where we blame the process, not the people.

The Opportunity

As a Smart Security Engineer, you will be responsible for installing, maintaining and supporting modern security systems, including Intruder Alarms, IP CCTV, Fire Alarms and Access Control systems.

You will be customer-facing and will play an important role in delivering a five-star customer experience while ensuring all installations and service work are completed to the highest industry standards.

What We Offer

• Competitive Salary– Based on your skills, experience and expertise.
• 22 Days Annual Leave– bank holidays are an addition to this
• Early Friday Finish– Start your weekend early.
• Pension Scheme– Company contribution matching up to 4%.
• Company Bonus– Performance-based rewards.
• Annual Salary & Development Reviews– Regular opportunities to review your progression and development.
• Annual Health Check– Fully funded by Action24.
• Employee Assistance Programme (EAP)– 24/7 support covering mental health, family and financial matters.
• Bike to Work Scheme– Allowance of up to €1,500 for bicycles and €3,000 for e-bikes.
• Generous On-Call Allowance– Currently €550 per weekend.
• Fully Equipped Company Vehicle– Modern vans with professional shelving and all required tools provided.
• Training & Development– Access to our custom-built training room and ongoing technical training.
• Unlimited Overtime Opportunities– Additional earning opportunities throughout the year.
• Daily Lunch allowance -
• Death in service cover - 1 x years salary
• Commission on Upsells– Currently 10% commission on eligible sales.
• Overnight Subsistence Allowance– Provided in addition to standard subsistence.
• Employee Referral Bonus– Rewards for recommending talented engineers to join our team.

Role Responsibilities

• Install, maintain and service Intruder Alarm, CCTV, Fire Alarm and Access Control systems.
• Configure and troubleshoot smart security technologies and associated applications.
• Provide excellent technical support to customers.
• Diagnose electrical, electronic and system faults.
• Complete installations and service work efficiently and to a high standard.
• Ensure all work is completed in accordance with Action24 procedures and industry standards.
• Maintain full knowledge of Action24's Health & Safety policies, statements and risk assessments.
• Complete all required documentation accurately.
• Work collaboratively with colleagues across the business.
• Identify opportunities to improve processes, efficiency and customer experience.

What We're Looking For

Competencies

• A can-do attitude is essential.
• Strong interpersonal and customer service skills.
• Ability to establish credibility and build positive relationships with both internal and external customers.
• Ability to use initiative, generate new ideas and implement improvements effectively.
• Responsible, self-disciplined, reliable and systematic approach to work.
• High level of personal integrity and professionalism.
• Ability to follow procedures while taking a structured approach to problem-solving.
• Excellent organisation, motivation and time-management skills.
• Excellent verbal and written communication skills.
• Ability to communicate effectively with all levels of management and members of the public.
• Flexible and adaptable approach to different working environments and situations.
• Dependable team player with business maturity and enthusiasm.
• Full clean driving licence.

Experience

A minimum of 2 years' experience in the security, engineering or electrical industry is preferred.

Experience with any of the following would be an advantage:

• Intruder Alarm systems wired & wirelss ( All model types)
• IP CCTV
• Fire Alarm systems (Wired, Wireless, conventional & addressable)
• Access Control
• Networking and IP technologies
• Smart-home or connected security technologies

We are also interested in engineers who have a strong technical aptitude and are keen to develop their skills within the smart security industry.

Location

We are looking for engineers based in Leinster, with regular travel to customer sites throughout the region.

Working Hours

• Standard 40-hour working week
• Flexible start and finish times
• Early finish on Fridays
• Overtime opportunities available
• On-call opportunities with a generous allowance

Salary

Salary will be determined based on the candidate's experience, qualifications, technical ability and expertise.

Pre-Employment Checks

In line with security industry requirements, successful candidates will be required to undergo satisfactory background vetting, employment history verification and criminal record checks.

Action24 is an Equal Opportunities Employer.