Trade Counter Sales Specialist - Building Materials

CREGG Group; Dublin; On-site; Confidential; Full time

Benefits offered by this job

Company Pension

Employee Discounts

Maternity/Paternity Leave

Health Checks

New Home Gifts

Baby Gifts

Bike to Work

Onsite Parking

Christmas Bonus

Death in Service

Education Support

Employee Assistance Program

Social Events

Training & Support

Career Growth

Job summary

CREGG Group is seeking a professional Trade Counter Sales Associate for our Dublin 10 branch. The role is full-time and permanent, based at Cherry Orchard, and focuses on building relationships with customers, solving problems and advising on products to maximise sales.

You will be the first point of contact, upsell where appropriate, and work with colleagues across departments to ensure smooth service. A background in DIY or building materials is desirable, with full training provided.

Qualifications

• Experience in retail, trade counter, or customer service.
• Desirable knowledge of DIY products/building materials.
• Excellent communication and interpersonal skills.
• Team player with problem-solving abilities.
• Computer literate and IT savvy.
• Willingness to learn new products and systems.
• Positive can-do attitude and flexible approach.

Responsibilities

• First point of contact for customers with friendly welcome and solutions.
• Build strong customer relationships and understand needs.
• Learn product inventory; training provided.
• Take incoming queries and assist with requests and sales.
• Upsell opportunities with each interaction.
• Maintain well-merchandised store; notify when stock runs low.
• Assist with cycle counts and stock checks.
• Coordinate with Warehouse/Yard staff to fulfil orders.
• Handle specials orders with suppliers, prices, delivery; complete sale in ERP.
• Coordinate with Transport/Security prior to delivery.
• Respond to queries and liaise with other departments.
• Assist with ad hoc tasks.

Skills

Customer service

Communication

Team player

IT literacy

Willingness to learn

Positive attitude

Tools

ERP system

Job description

CREGG Group is seeking a professional Trade Counter Sales Associate for our Dublin 10 branch. The role is full-time and permanent, based at Cherry Orchard, and focuses on building relationships with customers, solving problems and advising on products to maximise sales.

You will be the first point of contact, upsell where appropriate, and work with colleagues across departments to ensure smooth service. A background in DIY or building materials is desirable, with full training provided.