Telesales & Customer Service Operator

bwgfoods; Cork; On-site; EUR 25,000 - 35,000; Full time

Job summary

BWG Foods is seeking a Telesales Operator for temporary full-time work at our Value Centre in Little Island, Co. Cork. The role focuses on inputting orders, promoting products, and delivering excellent customer service to customers.

The successful candidate will join a friendly team, work with accuracy, and use IT tools including Microsoft Office to support smooth order handling and sales effectiveness.

Qualifications

• First point of contact for customers.
• Input orders accurately into the computer system.
• Promote sales to customers.
• Provide customers with up-to-date information on available products.
• Deliver excellence in customer service.

Responsibilities

• Input orders to the computer system accurately.
• Promote sales to customers.
• Provide customers with up-to-date information on the available products.
• Provide excellence in customer service.

Skills

IT literacy

Interpersonal skills

Numerical ability

Telephone manner

Attention to detail

Sales / customer service experience

Tools

Microsoft Office

Job description

Telesales & Customer Service Operator - Temporary Full Time

Applications are invited for the position of Telesales Operator with BWG Foods at our Value Centre, Little Island, Co. Cork on a temporary full-time basis. Remote hybrid work currently available.

The successful candidate will be required to accurately input sales orders and actively promote sales through positive customer relations and product knowledge.

Major activities and responsibilities:

• First point of contact to our customers
• Input orders to the computer system accurately
• Promote sales to customers
• Provide customers with up-to-date information on the available products
• Provide excellence in Customer Service

The successful candidate will have the following key attributes:

• Ability to work accurately with rigorous attention to detail
• Excellent interpersonal skills
• Strong numerical ability
• Friendly disposition & excellent telephone manner
• Self-motivated with the ability to work to deadlines
• Excellent I.T. skills (including Microsoft Office and keyboard skills)
• Relevant experience in Retail, Foodservice or similar businesses will be an advantage
• Sales and/or customer service experience will be preferred
• Candidates will be flexible and cooperative with the ability to work both as part of a team and on their own initiative