Telephone Answering Operator - Full-Time

LM Virtual Office; Dundalk; On-site; EUR 26,000 - 32,000; Full time

Job summary

LM Virtual Office in Dundalk, Co. Louth, Ireland, is seeking a Telephone Answering Operator for a full-time, office-based role.

The position involves answering calls for various businesses, taking orders, relaying messages and transferring calls. A pleasant speaking voice, good grammar, fast accurate typing, and strong communication skills are essential. Hours are Monday to Friday 9:00am–5:30pm.

Qualifications

• Pleasant speaking voice with clear enunciation and proper grammar.
• Fast and accurate typing ability.
• Excellent communication skills for handling calls and messages.
• Familiarity with Microsoft Office and general computer literacy.

Responsibilities

• Answer calls for multiple businesses and relay messages as needed.
• Take phone orders and transfer calls when required.
• Relate messages accurately to each department and log details.
• Work in office, Monday–Friday, 9:00am–5:30pm, on-site role.

Skills

Communication skills

Typing accuracy

Phone etiquette

Tools

Microsoft Office

Job description

Telephone Answering Operator - Full-Time

LM Virtual Office

Ref: #JOB-2471357

LM VIRTUAL OFFICE, Unit 11A, Blackthorn Bus Pk, Coes Road, Dundalk, Co. Louth, A91 P489

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit.Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

Application Details

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit.Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

Job Description

The position involves answering calls for various businesses, taking phone orders, relaying messages to each business and transferring calls if required. Applicants must possess a pleasant speaking voice with an emphasis on proper grammar, have fast and accurate typing and excellent communication skills. A good knowledge of Microsoft office, be computer literate and have the ability to work under pressure is a definite requirement.The hours are Monday - Friday 9.00am - 5:30pm, working in our office, not remotely.

• Sector: administrative and support service activities

Career Level

• Experienced [Non-Managerial]