Technical Service Controller - Engineering Team Lead

Finning International; Dublin; On-site; EUR 60,000 - 70,000; Full time

Benefits offered by this job

Annual bonus €60,000–€70,000

25 days holiday + bank holidays

Pension up to 7% + share scheme

Healthcare benefits

Discounts platform + wellbeing support

Family-friendly policies and enhanced/

Job summary

Finning (Ireland) Ltd is seeking a Technical Service Controller to coordinate a team of engineers, plan resources, and ensure high-quality service. You will interpret technical issues, define required works, and prioritise jobs to meet deadlines while mentoring the team and upholding service standards.

You will leverage a background in plant, agricultural, or HGV engineering and collaborate across a control team to maintain strong customer communication and efficient operations.

Qualifications

• Background in construction plant, agricultural, or HGV engineering.
• Gas & Diesel Engine product knowledge.
• Good knowledge of mobile and fixed equipment components and systems.
• Understanding of warranty and commissioning processes.
• Strong planning, organisation, and communication skills.
• Ability to interpret technical issues and support non-technical teams.
• Good IT skills (Microsoft Office).

Responsibilities

• Manage and schedule engineering work to maximise productivity.
• Assess and prioritise customer requests, allocating appropriate resources.
• Monitor job progress, ensuring timely completion and accurate system updates.
• Open/close work orders and support billing accuracy.
• Lead, coach, and support a team of engineers (4–8).
• Maintain strong customer communication and service standards.

Skills

Engineering background

Gas & Diesel engine knowledge

Mobile equipment knowledge

Warranty & commissioning understanding

Planning & communication

IT skills

Experience in similar role

Education

Foundation engineering qualification

C&G/NVQ Apprenticeship

Tools

Microsoft Office

Job description

Finning (Ireland) Ltd is seeking a Technical Service Controller to coordinate a team of engineers, plan resources, and ensure high-quality service. You will interpret technical issues, define required works, and prioritise jobs to meet deadlines while mentoring the team and upholding service standards.

You will leverage a background in plant, agricultural, or HGV engineering and collaborate across a control team to maintain strong customer communication and efficient operations.