Technical Service Business Development Manager

Executive Edge Citywest; Kildare; On-site; EUR 80,000 - 100,000; Full time

Benefits offered by this job

Excellent benefits

Job summary

Executive Edge Citywest in Ireland is seeking a Technical Service Business Development Manager to drive growth across its service portfolio and capital project opportunities throughout Ireland, including the Dairy, Beverage, Pharmaceutical and wider Process Industries.

You will develop long-term client partnerships and deliver engineering solutions that improve operational performance, efficiency and reliability.

Job description

Technical Service Business Development Manager / Engineering (All Ireland Territory)

Our client is a highly reputable global engineering company based in Kildare seeking an experienced Technical Service Business Development Manager to drive growth across its service portfolio and capital project opportunities throughout Ireland. Working across the Dairy, Beverage, Pharmaceutical and wider Process Industries, this is a customer-facing role focused on developing long-term client partnerships and delivering engineering solutions that improve operational performance, efficiency and reliability.

Salary: €80,000 plus excellent benefits package.

The Role:

Business Development & Market Growth

• Identify and secure new business opportunities while expanding existing customer relationships.
• Build and maintain a strong sales pipeline aligned with business objectives and revenue targets.
• Generate qualified opportunities through customer engagement, networking, industry events and market research.
• Develop strategic account plans to support sustainable growth and increased market penetration.
• Monitor industry developments, customer needs and competitor activity to support business growth initiatives.

Service & Solution Sales

• Promote a portfolio of engineering services including service agreements, spare parts, plant upgrades, automation and process optimisation solutions.
• Engage with customers to understand operational challenges, production objectives and future investment plans.
• Develop tailored solutions that improve plant performance, reliability, efficiency and asset lifecycle value.
• Prepare and deliver technical and commercial presentations, proposals and recommendations.
• Work with engineering and project teams to ensure solutions are technically robust and commercially viable.

Sales & Commercial Management

• Manage the full sales cycle from opportunity qualification through to contract award.
• Prepare detailed quotations and commercial proposals.
• Negotiate commercial and contractual agreements in line with company objectives.
• Manage pricing, margins, forecasts and sales reporting.
• Maintain accurate customer and opportunity records within CRM and ERP systems.
• Assess and manage commercial risks throughout the sales process.

Key Account Management

• Build and maintain strong relationships with key decision-makers and stakeholders.
• Develop a detailed understanding of customer operations, business priorities and future requirements.
• Identify opportunities to increase service engagement and support long-term customer retention.
• Act as the primary commercial contact throughout the customer lifecycle.
• Support a smooth transition from sales to project delivery and maintain engagement following project completion.

Strategy & Collaboration

• Contribute to business planning and regional growth strategies.
• Collaborate with internal specialists and global technical teams to develop customer-focused solutions.
• Utilise digital tools and best-practice sales methodologies to enhance customer engagement and opportunity management.
• Support continuous improvement initiatives across sales and commercial processes.
• Ensure compliance with all applicable quality, safety, environmental and ethical standards.

The Candidate:

• Degree qualified in Engineering, Business, Management or a related discipline; equivalent industry experience will also be considered.
• Proven track record in B2B business development, technical sales or service sales within industrial or process engineering environments.
• Experience within Dairy, Beverage, Pharmaceutical, Food Processing or related manufacturing sectors.
• Strong experience selling engineering services, capital equipment or technical solutions.
• Commercially astute with experience in proposal preparation, pricing and contract negotiation.
• Ability to understand technical and operational challenges and convert them into practical business solutions.
• Experience using CRM and ERP systems, ideally SAP, together with strong Microsoft Office skills.
• Excellent communication, presentation and stakeholder management abilities.
• Self-motivated, customer-focused and results driven.
• Willingness to travel throughout Ireland and occasionally internationally as required.

Skills:

Technical Service Business TPBN1_IJ