Overview
A leading name in the Irish HVAC industry is seeking a Technical Support Engineer to join its expanding team. This role will provide both pre-sales and post-sales engineering support, focusing on the MEHITS product range, part of the Mitsubishi Electric group. The successful candidate will support sales and project activity across Ireland and occasionally Europe, providing a bridge between design, engineering, and commercial teams.
Location: Clane, Co. Kildare. Travel: Ireland-wide with occasional European travel.
Responsibilities
- Provide timely and accurate technical information for tenders, submittals, and plant schedules.
- Perform load calculations (heating, cooling, ventilation, basic water services and waste).
- Prepare 2D drawings and sketches; create and update AutoCAD drawings as needed.
- Collaborate closely with the Sales Team to support HVAC system proposals and designs.
- Attend client and design meetings, representing the company in a technical capacity.
- Project Administration: assist with tender management and contract handovers; maintain and update project-related files and internal databases; support document preparation for contracts, including technical submittals, extras, and variations.
- General Office & Marketing Support: assist with KPI tracking and internal reporting alongside the office manager; maintain and update the client activity database; support marketing efforts by contributing to the company website and attending HVAC seminars and trade shows; assist in identifying and targeting new business opportunities and clients; contribute to ad hoc projects as required.
What We’re Looking For
- Experience in the HVAC industry, ideally with DX systems (VRF/VRV, splits, etc.).
- Strong AutoCAD and technical drawing skills.
- High attention to detail and strong organisational skills.
- Ability to manage multiple tasks independently and effectively.
- Willingness to travel locally and occasionally across Europe for training or support.
- Professional and presentable with strong interpersonal skills.
- A motivated, ambitious team player who is eager to grow with the company.
- Opportunities for professional development and international training.
- Exposure to cutting-edge HVAC technology through the MEHITS product line.