Team Member, Profile Data Services, Retail Market Services (12-month FTC)

ESB; Dublin; Hybrid; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Hybrid working

Job summary

ESB is seeking a Team Member for Profile Data Services in Dublin. The role supports the PDS team, works with MV90 and SAP ISU, and collaborates across Retail Market Services. Hybrid working with two days in the office per week is available.

You will assist with data collection, reporting and process improvements while maintaining accuracy and meeting deadlines in a dynamic energy sector.

Qualifications

• 3rd level qualification or equivalent work experience.
• Good IT systems knowledge and competency.
• Strong customer-focus and communication skills.

Responsibilities

• Perform Profile Data Services operational tasks.
• Support Profile Data Services validation team.
• Share knowledge with team members.
• Work according to guidelines, policies and procedures.
• Assist in KPI delivery, reporting and analysis.
• Contribute to new business processes and continuous improvements.
• Demonstrate flexibility and adaptability to change.

Skills

Customer focus

Communication

Teamwork

Education

Third Level qualification or equivalent

Tools

MV90

SAP ISU

MS Office

Job description

Team Member, Profile Data Services, Retail Market Services (12-month FTC)

Vacancy Number: 29389

Category: Business Support, Customer Service (Entry)

Job Type: Full-time

Position Description

The Profile Data Services (PDS) team is responsible for Quarter Hourly profile data collection and delivery to Market Participants within the agreed service levels and timescales of the Market. This position will provide the successful candidate with the opportunity to work as Profile Data Services team member. The primary role will involve supporting the Manager and Team Leaders of PDS in various operational tasks within the section. The successful candidate will use applications such as MV90 (Software Application) and SAP ISU along with MS Office etc. They will also have the opportunity to work closely with other business units in Retail Market Services such MRSO and MD Database. This is a period of significant change in the industry with the roll out of Smart Metering and new generation technologies, providing personal opportunities for both growth and development.

Key Responsibilities

• Performance of Profile Data Services Operational tasks.
• Supporting Profile Data Services Validation team.
• Share knowledge and skills openly with other members of the team.
• Work in accordance with agreed guidelines, policies and procedures
• Support in the delivery of KPI's, providing reporting, analysis as required.
• Contribute to the development of new business processes and continuous Improvements.
• Demonstrate flexibility and adaptability to change.

Experience and Qualifications

• Either 3rd Level qualification or equivalent work experience.
• Working knowledge and competency in the use of IT systems.
• Good communication skills with a strong emphasis on customer focus.
• Ability to work to tight deadlines whilst maintaining accuracy and appropriate attention to detail.
• A flexible approach to working and an ability to work as part of a team.
• Knowledge of ESB Networks business.

Location

This position will be based in Leopardstown Road, Dublin.

Smart Working at ESB is designed to make 'in-person' time together as purposeful as possible while also enabling the effective use of digital tools and hybrid arrangements to preserve our commitment to flexibility. The successful candidate may work flexibly within the jurisdiction where they have been employed, with attendance at the workplace for in-person collaboration at least two days per week. All Smart Working arrangements are subject to regular review based on the operational requirements of the role, the team, and the business.

Reporting To

The successful candidate will report to the Team Leader, Profile Data Services (PDS)

Why Work with Us?

• Opportunity to lead Ireland's transition tonet zero carbon future
• Career developmentthrough mentoring andtraining
• Corporate Social Responsibility Opportunities
• Sports and Social Clubs
• Networking opportunities
• Credit Union
• Access to staff well-being programmes
• Generous parental leave entitlements
• Strong values-based and inclusive culture
• Strong commitment to diversity, equity and inclusion
• Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted

Closing Date

18th November, 2026

Interview

Candidates who are shortlisted for interview will complete a Behavioural Interview based on each of the following Behaviours, which underpin how we work at ESB and are critical to delivering our strategy:

Your application will be held in reserve for 6 months should you be suitable for the role.

The successful candidate will be required to evidence their right to work in the Republic of Ireland prior to commencement of employment.

Diversity, Equity and Inclusion Statement

ESB is committed to being an equal opportunities employer. We welcome applications from all sections of society and ensure that no one is discriminated against on the grounds of race, religion or belief, ethnicity or nationality, disability, age, citizenship, marital status, domestic or civil partnership status, sexual orientation or gender identity, or any other basis as protected by law.

Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, [e-mail].

About ESB

Join us in our mission to achieve a net-zero electricity system by 2040. ESB is Ireland's leading energy utility, with activities spanning electricity generation, transmission and distribution, energy supply, energy services and international consultancy. Operating in Ireland, Northern Ireland and Great Britain, we invest over €1 billion each year to deliver a new energy future based on reliable, affordable zero-carbon electricity.