Talent Acquisition Partner (Fixed-Term Contract)

Zendesk, Inc.; Dublin; On-site; EUR 65,000 - 90,000; Part time

Benefits offered by this job

Private Medical Insurance

Family-Forming Support

Fitness Credits & Gym Pass

Glasses and Contacts Coverage

Job summary

Zendesk, Inc. seeks an experienced Talent Acquisition professional in Ireland to own end-to-end recruitment for Sales/GTM roles in a fast-growing SaaS environment.

You will partner with EMEA leaders, define hiring strategies, and manage the full cycle from intake to close for roles like Account Executive and xDR. You will build proactive pipelines, advise on market conditions, and ensure a high-quality candidate experience while maintaining accurate Workday data and compliant processes.

Qualifications

• 4+ years of full-cycle Talent Acquisition experience, including Sales or GTM in SaaS/tech.
• Experience recruiting Account Executives and xDR/Sales Consultants.
• Independent management of multiple requisitions across EMEA with hiring-manager partnership.
• Workday experience is a plus; ATS usage for candidate workflows.
• Fluent written and spoken English.

Responsibilities

• Partner with Sales and GTM leaders across EMEA to define hiring plans, role profiles, interview approaches, and talent-market strategies.
• Manage full-cycle recruitment from intake, sourcing, screening, to interview coordination, offers, and closing.
• Build proactive pipelines using direct sourcing, networks, referrals, events, and outreach.
• Advise managers on market conditions, candidate availability, interview quality, process design, and offers.
• Deliver a clear candidate experience, keeping stakeholders informed and moving with purpose.
• Use recruiting data to identify blockers and improve hiring outcomes.
• Maintain accurate candidate and requisition data in Workday and follow data privacy practices.
• Use approved AI-enabled tools to improve sourcing and workflow efficiency while protecting information.

Skills

End-to-end recruitment

Executive/GTМ hiring

Sourcing strategies

Data-driven decisions

Stakeholder collaboration

English fluency

Job description

Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connection.

Contract: Fixed-term, 6 months

What you'll be doing

• Partner with Sales and GTM leaders across EMEA to define hiring plans, role profiles, interview approaches, and talent-market strategies for Account Executive, xDR, and Sales Consultant hiring.
• Manage full-cycle recruitment - from intake, sourcing, and screening through interview coordination, offer management, and close-for a varied portfolio of Sales roles.
• Build proactive, inclusive pipelines for current and anticipated hiring needs using direct sourcing, professional networks, referrals, events, and thoughtful outreach.
• Advise hiring managers on market conditions, candidate availability, interview quality, process design, and offer strategy to support timely, well-informed decisions.
• Deliver a clear, transparent, and respectful candidate experience at every stage, keeping candidates and stakeholders informed and moving with purpose.
• Use recruiting data - including pipeline health, conversion rates, time to fill, and source effectiveness-to identify blockers and improve hiring outcomes.
• Maintain accurate, timely candidate and requisition data in Workday and follow established recruiting, data privacy, and documentation practices.
• Use approved AI-enabled tools to improve sourcing, research, communication, and workflow efficiency, while validating outputs and protecting candidate, customer, and company information.

What you bring to the role

• Proven experience delivering end-to-end recruitment for Sales or broader GTM roles in a high-growth, fast-paced SaaS or technology environment.
• Strong experience hiring for roles such as Account Executives across segments, Sales Development or xDR talent, and Sales Consultants across EMEA markets.
• A consultative approach to stakeholder partnership, with the confidence to challenge constructively, set expectations, and influence hiring decisions with data and market insight.
• Hands-on sourcing capability, including building targeted search strategies and engaging passive talent through LinkedIn, talent communities, referrals, and other channels.
• Sound judgment and strong organisational skills; you can prioritise competing requisitions and deliver a high-quality experience without losing the human touch.
• Comfort using recruiting data to tell a useful story, identify opportunities, and guide conversations with hiring teams.
• AI literacy and comfort using approved AI tools to improve the speed and quality of your work. You apply critical judgment to validate outputs, understand AI limitations and risks, and handle confidential information responsibly.

Basic Qualifications

• 4+ years of full-cycle Talent Acquisition experience, including at least 2+ years recruiting Sales or GTM talent in SaaS, technology, or a similarly fast-paced commercial environment.
• Demonstrated experience recruiting Account Executives and at least one of the following populations: xDRs/Sales Development Representatives or Sales Consultants.
• Experience independently managing multiple concurrent requisitions across EMEA and partnering directly with hiring managers through offer acceptance.
• Experience using an applicant tracking system to manage candidate workflows and maintain accurate recruiting data; Workday experience is a plus.
• Fluent written and spoken English.

Preferred Qualifications

• Experience recruiting across multiple EMEA countries and navigating varied talent markets, candidate expectations, and hiring practices.
• Experience supporting commercial hiring in a scaling B2B SaaS organisation, including hiring across SMB, Mid-Market, Enterprise, or Strategic segments.
• Experience using recruiting metrics to improve pipeline quality, interview conversion, source mix, and time to fill.
• Experience supporting employer-brand activity, talent communities, or recruiting events that build awareness with Sales talent.

What you'll get in return

• Physical well-being benefits: Private Medical Insurance, Family-Forming Support, Fitness Credits & Gym Pass, Glasses and Contacts Coverage,
• Emotional well-being benefits: Rech