Support Services Assistant

Bon Secours Health System Ireland; Tralee; On-site; EUR 26,000 - 34,000; Full time

Job summary

Bon Secours Health System Ireland invites applications for a Support Services Assistant, full time (35h/week). The role supports National Treatment Purchase Fund (NTPF) activities, handling referrals, coordinating care and scheduling clinics for outpatients and inpatients.

The ideal candidate will have strong interpersonal skills, the ability to build relationships, and solid computer skills (e.g., Excel) with good organizational abilities to support the service. Training provided where needed.

Qualifications

• Demonstrate strong interpersonal and influencing skills including the ability to build and maintain relationships.
• Demonstrate keen awareness and appreciation of our service user.
• Demonstrate evidence of computer skills, e.g. Excel.
• Demonstrate effective organizational skills.

Responsibilities

• Process referrals to central database to log all referrals received, maintain database to reflect current status of each referral.
• Act as direct point of contact with patients, scheduling clinics/lists.
• Coordinate care for NTPF outpatients.
• Coordinate schedule of care for NTPF day/inpatients, scheduling tests as instructed by relevant consultant.
• Liaise with other Departments e.g. nursing, radiology as required.
• Perform other duties to support the service.

Skills

Interpersonal skills

Relationship building

Excel

Organizational skills

Tools

Excel

Job description

Full time

Specified purpose, 35h/week

Applications are invited for the above post; Support Services Assistant. The Support Services Assistant will work on activities relating to National Treatment Purchase Fund (NTPF) work.

Activities will include.

• Processing referrals to central database to log all referrals received, maintain database to reflect current status of each referral
• Acting as direct point of contact with patients, scheduling clinics/lists,
• Coordinating care for NTPF outpatients
• Coordinating schedule of care for NTPF day/inpatients, scheduling tests were instructed by relevant consultant,
• Liaising with other Departments e.g. nursing, radiology as required
• Other duties as may be required to support the service.

The ideal candidate will meet the following requirements at a minimum:

• Demonstrate strong interpersonal and influencing skills including the ability to build and maintain relationships.
• Demonstrate keen awareness and appreciation of our service user;
• Demonstrate evidence of computer skills, e.g. Excel;
• Demonstrate effective organizational skills.