Support Assistant - 3yr Fixed-Term, 37hrs Youth Service · Galway City & County

Galway Simon; Galway; Hybrid; EUR 35,000 - 45,000; Full time

Benefits offered by this job

Sundays: Time and a Half

Public Holidays: Double Time

25 Days Annual Leave

Employee Assistance Program

Bike to Work Scheme

Occupational Sick Leave Policy

Education Assistance Scheme

Employee Pension Scheme

Mileage Covered

Death in Service – 2x basic salary

Job summary

Galway Simon Community is seeking a Support Assistant to work across our housing service and community support services in County Galway. You will provide practical and emotional supports to clients as part of their overall support plan, alongside Housing Support Officers.

The role is a 3-year fixed-term contract, 37 hours per week, on a 4-week rolling roster. A QQI Level 5 Major Award in Health Service Skills or Healthcare Support is required, along with 1 year of relevant care experience and a

Qualifications

• Minimum QQI Level 5 Major Award in Health Service Skills (5M3782) or Healthcare Support (5M4339).
• 1 year of relevant experience in a care setting.
• Valid, full driver’s licence; access to own vehicle.

Responsibilities

• Support clients from diverse backgrounds to maximise health, self-care and wellbeing.
• Work with Housing Support Officers to deliver practical and emotional support.
• Log interventions clearly and maintain organised records on systems.
• Commit to health and safety standards and mandatory training.

Skills

Driving license

Education

QQI Level 5 Major Award in Health Service Skills (5M3782) or Healthcare Support (5M4339)

Job description

Support Assistant -County Youth Services

If you want to make a real impact on the lives of others join Galway Simon Community where we work towards eliminating homelessness through advocacy, education and campaigning in line with our values of compassion, community and collaboration.

Contract Details

3 year Fixed Term,37 hours a week full-timeas part of a 4-week rolling roster with a 7-day liability.

Location

Galway County

Salary

HSE Health Care Assistant 01/03/25 salary scale €35,434 - €44,539

Benefits

• Sundays: Time and a Half




• Public Holidays: Double Time




• 25 Days Annual Leave




• Employee Assistance Program




• Bike to Work Scheme




• Occupational Sick Leave Policy




• Education Assistance Scheme




• Employee Pension Scheme




• Mileage Covered




• Death in Service – 2x basic salary

Job Summary

Support Assistants work across our housing service, and community support services. Working alongside our Housing Support Officers, delivering practical and emotional supports to clients as part of their overall support plan.

Key Responsibilities

• Clients - Support clients from all backgrounds and experiences, in a calm, effective, trauma informed manner to maximise their health, self-care, education, community engagement, home management skills, and their overall well-being with the goal of independent living.




• Compliance - Stay compliant with all organisation policies, stay up to date on mandatory training, participate in routine maintenance, inspections and cleaning in line with health and safety standards.




• Service Delivery - Systematically log and record all interventions with and behalf of clients on relevant systems, work in an organised and efficient manner with clear communication within the team to deliver high-quality professional service.




• General - Willingness to adapt as needed to support client and service needs.




• This job description is not intended to be an exhaustive list of responsibilities.

Essential Requirements

• Qualification – A minimum of aQQI Level 5 Major Award in Health Service Skills (5M3782) or Healthcare Support (5M4339)




• Experience - 1-year relevant experience in a similar role in a care setting




• Driving - Valid, full driver’s licence; access to own vehicle and ability to obtain insurance for business use (cost covered by organisation)

Desirable

• Knowledge/Experience of homeless sector.




• Trauma Informed Approach.




• Experience of lone working.

Closing date 20/09/2026

Galway Simon Community is an equal opportunities employer and welcomes applications from all sections of the community.