Support Assistant - Permanent 32 hours

Galway Simon Community; Galway; On-site; EUR 35,000 - 45,000; Part time

Benefits offered by this job

Time & a half Sundays

Double time holidays

Pro rata leave

Education support

Pension scheme

Sleep over premium

Bike to work

Employee assistance program

Death in service

Mileage coverage

Job summary

Galway Simon Community is seeking a Support Assistant for the Women's High Support Service in Galway. The role is permanent, part-time (32 hours weekly) on a 4-week rolling roster including sleep-overs, with a salary scale of €35,434–€44,539 pro-rata.

Join a team delivering practical and emotional support to clients, alongside Housing Support Officers, under a compassionate, collaborative ethos. A QQI Level 5 health service qualification and 1 year of care experience are required.

Qualifications

• Essential: QQI Level 5 Major Award in Health Service Skills (5M3782) or Healthcare Support (5M4339)
• Experience: 1 year in a similar care role

Responsibilities

• Clients: support diverse clients with trauma-informed, harm-reduction approach to implement support plans.
• Compliance: stay compliant with organisational policies and mandatory training, assist in health and safety routines.
• Service Delivery: log and record all client interventions accurately in systems; communicate clearly within the team.
• General: adapt to changing client and service needs.
• Values: exemplify Galway Simon Community values of compassion, community and collaboration.

Education

QQI Level 5 Major Award in Health Service Skills (5M3782) or Healthcare Support (5M4339)

Job description

Support Assistant - Women's High SupportService

If you want to make a real impact on the lives of others join Galway Simon Community where we work towards eliminating homelessness through advocacy, education and campaigning in line with our values of compassion, community and collaboration.

Contract Details

Permanent, Part-Time 32 hours a weekon average as part of a 4-week rolling roster with a 7-day liability that includes 'sleep-overs'.

Location

Galway

Salary

HSE Health Care Assistant 01/03/2025 salary scale €35,434 - €44,539 (pro-rata)

Benefits

• Sundays: Time and a Half

• Public Holidays: Double Time

• 25 Days Annual Leave (pro rata)

• Education Assistance Scheme

• Employee Pension Scheme

• Sleep Over Premium

• Bike to Work Scheme

• Employee Assistance Program

• Death in Service (2x basic salary)

• Mileage Covered

Job Summary

Support Assistants work across our housing service, and community support services. Working alongside our Housing Support Officers, delivering practical and emotional supports to clients as part of their overall support plan.

Key Responsibilities

• Clients - Support clients from all backgrounds and experiences, in a calm, trauma informed, harm-reduction approach to implement client support plans that maximise their health, self-care, education, community engagement, home management skills, and their overall well-being with the goal of independent living.

• Compliance - Stay compliant with all organisation policies, stay up to date on mandatory training, participate in routine maintenance, inspections and cleaning in line with health and safety standards.

• Service Delivery - Systematically log and record all interventions with and behalf of clients on relevant systems, work in an organised and efficient manner with clear communication within the team to deliver high-quality professional service.

• General - Willingness to adapt as needed to support client and service needs.

• Values - Demonstrate the Galway Simon Community values compassion, community and collaboration.

This job description is not intended to be an exhaustive list of responsibilities.

Essential Requirements

• Qualification - Minimum QQI Level 5 Major Award in Health Service Skills (5M3782) or Healthcare Support (5M4339)

• Experience - 1-year relevant experience in a similar role in a care setting.

Desirable

• Driving - Valid, full driving licence; access to own vehicle and ability to obtain insurance for business use (cost covered by organisation)

• Knowledge/Experience of homeless sector

• Trauma informed approach

Closing date 20/09/2026

Galway Simon Community is an equal opportunities employer and welcomes applications from all sections of the community.