Strategy & Operations Graduate (GBS) - 2027 Start - Graduate (GBS) - 2027 Start

TikTok; Dublin; On-site; EUR 28,000 - 36,000; Full time

Job summary

TikTok is seeking a Graduate Account Manager to support SMB advertisers in Dublin, helping them grow on our platform and drive revenue across the UKI market. You will work with Sales and Account Management to onboard clients, educate advertisers, and deliver measurable outcomes.

The role emphasizes client service, adaptability in a fast-paced environment, and the ability to design scalable solutions while nurturing relationships that turn advertisers into long-term partners.

Qualifications

• Bachelor's degree in business, media, marketing or related discipline completed or in progress.
• Experience in media sales, marketing or strategy roles.
• Proven track record delivering strategic projects with high impact.
• Excellent communication, presentation and analytical skills.
• Commercial mindset with a track record of meeting performance goals.

Responsibilities

• Perform analyses and conduct internal and external research to inform business strategies.
• Support in developing processes and policies related to business needs.
• Support and manage initiatives on a project basis, collaborating closely with cross-functional teams in EMEA and cross-region where needed.
• Anticipate issues and take initiative to solve them through developing strategic project plans and data-driven analysis.
• Assist in the preparation and presentation of reports and findings to management and stakeholders.
• Conduct market analysis to identify trends and opportunities.
• Provide administrative and logistical support for various business projects and events.

Skills

Excellent communication skills

Presentation skills

Analytical skills

Commercial mindset

Ability to thrive in ambiguity

Education

Bachelor's degree in business, media, marketing or related discipline

Job description

Responsibilities

TikTok's Global Business Solutions (GBS) regional sales and advertising teams drive revenue growth by promoting our advertising solutions, onboarding clients, and running campaigns that deliver measurable results. Client needs, market trends, and performance expectations shift constantly, and differently in every market. We build strategy accordingly, turning those moving pieces into advertising solutions that work and client partnerships that last. You will help businesses grow on a global platform, working on the campaigns and relationships that turn advertisers into long-term partners.

About The Team

TikTok's SMB team aims to help businesses, agencies and brands of all sizes unleash their creative side, connect with our audience, and drive revenue and growth. To help businesses achieve their marketing goals on TikTok, no matter how big or small, our SMB team combines operational expertise with a customer-centric strategic mindset. You will be doing so by designing and executing scaled sales & service delivery strategies, as well as ensuring that our customers have the right tools and products at their fingertips.

We're looking for a passionate Graduate Account Manager with a passion for digital advertising to join our growing Account Management team in Dublin, looking after Small & Medium-Sized Businesses (SMB). You will be a crucial member of a growing team that will partner with SMB advertisers in a one-to-many structure with the goal of activating, nurturing and growing accounts in the UKI market. You will look to establish and strengthen your client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. Success in this position requires a focus on client service, the ability to thrive in a dynamic work environment, and the ability to help shape and sell scalable solutions to grow and support SMB customers.

Responsibilities

• Perform analyses and conduct internal and external research to inform business strategies.


• Support in developing processes and policies related to business needs.


• Support and manage initiatives on a project basis, collaborating closely with cross-functional teams in EMEA and cross-region where needed.


• Anticipate issues and take initiative to solve them through developing strategic project plans and data-driven analysis.


• Assist in the preparation and presentation of reports and findings to management and stakeholders.


• Conduct market analysis to identify trends and opportunities.


• Provide administrative and logistical support for various business projects and events.

Qualifications

Minimum Qualification(s)

• Individuals who are completing or have recently completed a bachelor's degree in business, media, marketing or a related discipline.


• Experience working within media in either a sales, marketing or strategy capacity.


• Demonstrated record of overseeing and driving strategic projects and programs that deliver high-impact results.


• Excellent communication, presentation and analytical skills.


• A commercial mindset with a history of delivering against stretching performance goals.

Preferred Qualification(s)

• Knowledge of media sales and marketing processes and technologies (e.g. Auction/Programmatic, brand/performance measurement, adtech/martech)


• A fast learner with a good sense of judgment and original thinking. Ability to thrive in ambiguity and adjust quickly to change.


• Ability to operate effectively in fast-paced, high-growth or matrixed environments, bringing structure, prioritization, and clarity to evolving programs while proactively driving solutions.


• Proven ability to identify and implement process improvements, automation, and efficiency initiatives.

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.