Strategic Salesforce & nCino Business Analyst

Tata Consultancy Services Limited; Letterkenny; On-site; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Pension

Health care

Life assurance

Laptop provided

Discounts within Tata network

Wellness initiatives

London Marathon sponsor

Community partnerships in Ireland

Job summary

Tata Consultancy Services Limited is seeking an experienced Advanced Salesforce & nCino Business Analyst to support strategic analysis and delivery of banking capabilities across Salesforce and nCino. The role collaborates with stakeholders, technology teams and vendors to document requirements for successful SDLC delivery.

You will manage the backlog, coordinate across delivery teams, and ensure traceability through testing, release planning and production deployment, while working with US

Qualifications

• Experience in financial services environment preferred.
• Minimum 2 years with Salesforce CRM.
• Minimum 2 years with nCino loan origination system.
• Minimum 2 years with JIRA.
• Experience coordinating requirements across large teams.
• Experience creating and managing JIRA Epics, Features, User Stories and Acceptance Criteria.

Responsibilities

• Engage with stakeholders to gather, analyse, document, and validate requirements.
• Facilitate workshops, discovery sessions, and backlog refinement.
• Translate requirements into JIRA Epics, Features, User Stories, and Acceptance Criteria.
• Work with Salesforce and nCino teams to clarify requirements and support design discussions.
• Perform impact analysis, process mapping, and business optimization.
• Manage product backlog with Product Owners and delivery teams.
• Participate in Agile ceremonies and ensure traceability from need to production.
• Coordinate UAT, support testing, and defect triage.

Skills

Business Analysis

Salesforce

nCino

JIRA

Agile Methodologies

Stakeholder Management

Documentation

Leadership

Communication

Office Suite

SDLC Knowledge

Problem Solving

Education

Bachelor’s degree

Tools

JIRA

Visio

Excel

PowerPoint

Job description

Tata Consultancy Services Limited is seeking an experienced Advanced Salesforce & nCino Business Analyst to support strategic analysis and delivery of banking capabilities across Salesforce and nCino. The role collaborates with stakeholders, technology teams and vendors to document requirements for successful SDLC delivery.

You will manage the backlog, coordinate across delivery teams, and ensure traceability through testing, release planning and production deployment, while working with US