Salesforce Solutions Analyst – Hybrid Dublin

TekSelect

Dublin

Hybrid

EUR 54,000 - 66,000

Full time

10 hours ago

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Benefits offered by this job

Hybrid work (3 days in office)

Job summary

TekSelect is seeking an experienced Salesforce Business Analyst to join our Dublin team, driving the ongoing development and optimisation of Salesforce Sales Cloud and Service Cloud environments. The role focuses on gathering requirements, translating them into actionable specifications, and collaborating with administrators, developers and business teams to deliver enhancements.

The ideal candidate will have proven experience in Salesforce configurations, workflows and automation, plus strong

Qualifications

Experience as a Salesforce Business Analyst.
Strong knowledge of Salesforce Sales Cloud and/or Service Cloud.
Experience gathering requirements, mapping processes and writing user stories.
Excellent stakeholder management and communication skills.
Understanding of Salesforce configuration, workflows and automation.

Responsibilities

Gather, analyse and document business requirements from key stakeholders.
Translate business needs into Salesforce solutions and functional specifications.
Work closely with Salesforce Administrators, Developers and business teams.
Identify opportunities to improve processes, automation and user experience.
Support UAT, system enhancements and ongoing Salesforce projects.