Strategic Capacity & Forecasting Lead

Stripe; Dublin; On-site; EUR 90,000 - 120,000; Full time

Job summary

Stripe in Dublin is seeking a Strategic Capacity Planning Specialist to design and maintain capacity models for key user support or risk verticals, with a focus on utilization, budget, and speed of answer. You’ll work in a fast-paced environment alongside top talent and high-impact stakeholders.

Responsibilities include developing forecasting models, integrating data from SQL databases, monitoring plan inputs, and communicating results to senior leadership while helping shape resourcing

Qualifications

• Bachelor's degree required in a quantitative field.
• 7+ years of capacity planning and workforce management experience for large organizations (internal and outsourced).
• Strong SQL skills and data integration/automation experience; ability to perform data analysis with Tableau or similar tools.

Responsibilities

• Develop and maintain capacity planning models to forecast resource requirements.
• Leverage forecasting techniques to analyze historical data and market trends, predicting future capacity needs and informing planning decisions.
• Evaluate risks and opportunities related to model inputs and inform planning decisions.
• Monitor performance against planned capacity levels and adjust plans; ensure stakeholder accountability for inputs.
• Collaborate with vendor delivery teams and stakeholders to align planning with business goals.
• Integrate data from multiple SQL databases to automate reporting and data collection for capacity planning and forecasting.
• Communicate planning results and recommendations to senior leadership and stakeholders.
• Serve as a strategic partner in the intake process for resourcing requests.
• Analyze production or service delivery data to determine utilization rates and identify areas for improvement.

Skills

Analytical thinking

Strategic partner mentality

Education

Bachelor's degree in Statistics, Mathematics, Data Analytics, Computer Science, Business, or Economics

Tools

SQL

Tableau

Job description

Stripe in Dublin is seeking a Strategic Capacity Planning Specialist to design and maintain capacity models for key user support or risk verticals, with a focus on utilization, budget, and speed of answer. You’ll work in a fast-paced environment alongside top talent and high-impact stakeholders.

Responsibilities include developing forecasting models, integrating data from SQL databases, monitoring plan inputs, and communicating results to senior leadership while helping shape resourcing