Storeroom Assistant

COPE Galway; Galway; In loco; EUR 27.000 - 33.000; Part-time

Descrizione del lavoro

COPE Galway is seeking a Storeroom Assistant to take responsibility for the day-to-day organisation and operation of the clothing and bric-a-brac storeroom across our two charity shops in Galway.

This hands-on role involves sorting, pricing and preparing donated stock, coordinating volunteers, and occasional shop-floor duties including opening and closing the shop and operating the till. The role supports two shops: Newtownsmith and St Augustine Street.

Competenze

• Organised, reliable and practical approach to daily tasks.
• Good communication and ability to coordinate volunteers.
• Confident with cash handling and till operation.
• Ability to work independently and take responsibility.
• Friendly, respectful approach to customers, donors, volunteers and colleagues.
• Experience in stockroom, retail, charity retail or warehouse operations.
• Experience supervising or coordinating volunteers.
• Experience sorting, pricing and processing donated goods.

Mansioni

• Oversee storeroom organization, cleanliness and daily operations.
• Sort, price and prepare donated clothing, accessories and bric-a-brac.
• Coordinate volunteers and delegate tasks to ensure efficiency.
• Move processed goods to shop floor to maximize sales.
• Maintain tidy, safe storeroom storage areas.
• Open/close shops, follow keyholding and cash procedures.
• Operate till and assist customers.
• Assist with shop floor replenishment and window displays.
• Receive donations and engage with donors.

Conoscenze

Organised

Communication skills

Cash handling

Independent worker

Customer service

Stockroom duties

Retail experience

Volunteer supervision

Descrizione del lavoro

COPE Galway has been providing essential social services in Galway for 60 years. We respond to the needs of people experiencing homelessness, women and children subjected to domestic abuse, and we support older people towards healthy, independent ageing. Our vision is for a community where every person is valued, cared for, and supported at every stage of life.

COPE Galway is deeply embedded in the Galway community. We are founded on the belief that together we can make a positive difference in the lives of the people we serve and our community.

Our People

Our People, COPE Galway staff and volunteers, are the driving force behind everything we do. Their passion, commitment, and professionalism enable us to deliver a wide range of services, support more people, and make a real impact in the community.

We have a diverse range of roles, from frontline support workers and social care professionals to catering, community engagement and other professional roles. Each role is crucial in ensuring we deliver our services effectively and make a positive impact in the community.

Working with COPE Galway

Joining our team means you will make a lasting, positive impact on the lives of the families and individuals we support and contribute to driving meaningful social change in the community. Whether you are a frontline worker directly supporting clients or in an administrative role, you are vital to our efforts to address critical issues like homelessness and domestic abuse and to ensure that older people are valued and supported.

At COPE Galway, we prioritise the development and wellbeing of our people. We offer a supportive work environment, with opportunities for ongoing training, personal and professional growth, and leadership development.

Our Culture

We foster an inclusive, supportive and respectful workplace, where diversity is valued. Our team is united by a shared mission and a genuine passion for empowering people and creating meaningful change. We take a trauma-informed approach to the way we work and foster this culture in every aspect of the organisation, including a focus on the health and wellbeing of our staff.

The Opportunity:

COPE Galway is seeking a Storeroom Assistant to take responsibility for the day-to-day organisation and operation of the clothing and bric-a-brac storeroom across our two charity shops.

This is a hands-on role focused on sorting, preparing, and pricing donated stock, maintaining an organized storeroom and coordinating volunteers to ensure donated goods are processed efficiently and made available for sale. The role will also involve occasional shop floor duties, including opening and closing the shop and operating the till.

Main Responsibilities:

Storeroom Operations & Volunteer Coordination

• Oversee the organization, cleanliness, and day-to-day operation of the clothing and bric-a-brac storeroom.
• Sort, assess, prepare, and price donated clothing, accessories, household goods, and bric-a-brac.
• Coordinate and delegate tasks to volunteers, providing guidance and ensuring work is completed efficiently and to an appropriate standard.
• Organize stock rotation and the movement of processed goods to the shop floor, helping maximize sales opportunities.
• Maintain appropriate stock storage, ensuring storeroom areas remain tidy, accessible, and safe.
• Identify and report damaged goods, maintenance requirements, and any operational or safety concerns.
• Ensure quality stock is divided appropriately between our two charity shop locations.

Shop Operations & Customer Service

• Open and close either shop when rostered, following keyholding, security, and cash procedures.
• Operate the till, process payments, and assist customers with routine queries.
• Support shop floor replenishment, pricing, and general presentation as required.
• Assist with creating attractive shop window displays and seasonal decorations to promote merchandise and encourage customer interest.
• Receive donations and engage with donors in a friendly and respectful manner.

Skills and Experience:

• An organised, reliable and practical approach, with the ability to manage and prioritise daily tasks.
• Good communication skills and the ability to coordinate and provide direction to volunteers.
• Confidence handling cash and operating a till.
• Ability to work independently and take responsibility for routine operations.
• A friendly, respectful approach to customers, donors, volunteers and colleagues.
• Ability to undertake practical stockroom duties safely.
• Experience in retail, charity retail, stockroom or warehouse operations.
• Experience supervising, coordinating or delegating tasks to volunteers or colleagues.
• Experience sorting, pricing and processing donated goods or managing stock.

Key Terms

Type: 2 Fixed Term, Part time Contract (17.5 Hours over 5 Days- With the Occasional Saturday)

Location: COPE Galway, Charity Shops (Newtownsmith & St Augustine Street)

Position: Storeroom Assistant

Reporting to: Retail Manager

Salary: COPE Galway Point 1 Clerical Officer Scale €29,768.08 per annum pro rata

Equal Opportunity Employer

COPE Galway is an equal opportunity employer. We are committed to creating an inclusive recruitment process and working environments for all our employees.

Data Privacy and Applicant Declaration

The information you provide in this application form will be processed in accordance with the EU General Data Protection Regulation (GDPR). Your personal data will be used solely for the purpose of assessing your suitability for the role and, where applicable, to prepare an employment agreement. Your data will be stored securely and accessed only by authorized personnel involved in the recruitment process. We will retain your information only for as long as necessary to fulfill these purposes or as required by law. You have the right to access, rectify, or request the deletion of your personal data at any time by contacting Data Protection Officer, [e-mail] / 091 778 750.

By submitting this application, I confirm that all information provided by me in this application and any accompanying documents is true and complete to the best of my knowledge. I further confirm that I have disclosed any previous employment with COPE Galway, where applicable. I understand that if any information provided is found to be false, misleading, or incomplete, my application may be rejected, any offer of employment withdrawn, or my employment with COPE Galway terminated.

COPE Galway Point 1 Clerical Officer Scale €29,768.08

Experience

Experience in retail, charity retail, stockroom or warehouse operations.