Store Opening Shift Lead – Early Hours

Marks & Spencer Plc; Dublin; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Shift premium before 8am

Job summary

Marks & Spencer Plc on Grafton Street, Dublin 2, is seeking a Shift Lead to manage the fill operation and oversee a sales floor ready to trade. The role requires coordinating resources for Serve, Sell and Fill and leading the floor in the absence of the Colleague Manager.

The position includes shift premium for hours before 8am and responsibilities for opening/closing procedures, cash handling and Maintain store standards daily.

Responsibilities

• Lead the fill operation, delivering a sales floor ready to trade and coordinating resources to Serve, Sell and Fill.
• Coordinate resource to deliver operational tasks during the fill operation and in the absence of the Colleague Manager.
• Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening.
• Allocate resources effectively to deliver a quick payment experience.
• Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
• Coordinate the team to deliver a clean, safe and well-presented store.
• Play their part in creating a great team atmosphere that is inclusive of everyone.
• Role model great Customer Service and the M&S behaviours and Colleague Expectations across the store.
• Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
• Support nearby stores if operationally required.
• Responsible for being a key holder and answering call outs as required.
• Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.

Job description

Marks & Spencer Plc on Grafton Street, Dublin 2, is seeking a Shift Lead to manage the fill operation and oversee a sales floor ready to trade. The role requires coordinating resources for Serve, Sell and Fill and leading the floor in the absence of the Colleague Manager.

The position includes shift premium for hours before 8am and responsibilities for opening/closing procedures, cash handling and Maintain store standards daily.