Store Manager: Lead Retail Excellence & Growth

Elverys; Tuam; On-site; EUR 37,000 - 54,000; Full time

Benefits offered by this job

Employee in-store discount

Learning & Development (Online)

Service Awards

Employee Assistance Programme

Company Sick Pay Scheme/Maternity/PPAt

Employee Referral Programme

Life events acknowledgement

Job summary

Intersport Elverys is expanding its store management team in Ireland, focusing on delivering outstanding customer experience and strong operational performance.

As Store Manager you will lead day-to-day operations, recruit and develop staff, manage budgets and KPIs, and ensure best-in-class Visual Merchandising.

The role offers opportunities to drive sales, implement policies and contribute to a healthier, more active Ireland through sport.

Qualifications

• 2/3 years retail management experience (dependent on store grade).
• Excellent interpersonal, communication, people management and leadership skills.
• Passionate about delivering an excellent customer experience and its impact on sales and the bottom line.
• Experience in Visual Merchandising desirable.
• Strong product knowledge.
• Proficient IT knowledge including Excel, Email, SAP.
• 3rd Level Business/Retail Management Qualification beneficial but not essential.

Responsibilities

• Oversee day-to-day store operations, including sales, team, customer experience, security, health & safety, stock and resources management.
• Meet and exceed store targets and KPIs.
• Recruit, train, coach and manage team members in line with company policies, ensuring fairness and consistency.
• Manage all cash, wage costs, budgets and systems administration as required (TMS, BC, etc).
• Drive excellent Visual Merchandising to engage, inspire and educate the consumer.
• Ensure all in-store services are staffed and promoted (e.g., Safesize, Assisted Selling).
• Be security conscious and follow company security guidelines to deter pilferage and protect stock.
• Responsible for Health & Safety in store; ensure staff are trained and compliant.
• Identify customer requirements and develop additional non-direct business.
• Ensure successful implementation of projects in line with company expectations.
• Deliver excellent store standards consistently in line with business expectations.
• Key holder and main call-out person in the event of alarm activation.
• Provide cover for other stores as required.

Skills

Interpersonal skills

Communication

People management

Leadership

Customer experience

Visual Merchandising

Product knowledge

Education

Business/Retail Management Qualification

Tools

Excel

Email

SAP

Job description

Intersport Elverys is expanding its store management team in Ireland, focusing on delivering outstanding customer experience and strong operational performance.

As Store Manager you will lead day-to-day operations, recruit and develop staff, manage budgets and KPIs, and ensure best-in-class Visual Merchandising.

The role offers opportunities to drive sales, implement policies and contribute to a healthier, more active Ireland through sport.