Staff Tech Writer - AI-Driven Observability Docs (Remote)

Content Creators; Ireland; Remote; EUR 92,000 - 110,000; Full time

Job summary

Grafana Labs is seeking a Staff Technical Writer to create documentation and learning content for Grafana’s observability products. You’ll collaborate with engineers, product managers, and the Grafana writing team to produce content for users from first-time users to experienced practitioners.

The role requires quick learning in an AI-driven environment. AI-assisted workflows are used across the content lifecycle; you’ll ensure accuracy, contribute to information architecture, and mentor

Qualifications

• Experience writing or documenting enterprise or developer-facing software.
• Hands-on experience using AI tools and models in your writing workflow.
• Experience working with docs-as-code: command-line Git, GitHub (pull requests and reviews), Markdown, and common IDEs.
• Comfort working in technical environments. You can set up, run, and troubleshoot software to verify what you write (e.g., command line, containers, or Kubernetes).
• Experience collaborating with engineers and product managers to get accurate technical information.

Responsibilities

• Plan, research, write, and maintain documentation and learning content for adoption and mastery of Grafana products.
• Use AI tools to draft, structure, and validate content while ensuring accuracy.
• Contribute to AI workflows and improve automation in content creation and maintenance.
• Interview subject matter experts and translate complex technical detail into clear content.
• Test documentation by running the software and flag UX or product gaps.
• Use analytics and user feedback to prioritize work and show impact.
• Help improve information architecture, voice, and consistency across docs.
• Manage multiple projects and mentor teammates to raise quality.

Skills

Technical writing

AI in writing

Docs-as-code

Remote collaboration

Observability domain

Tools

Git

GitHub

Markdown

IDEs

Containers

Kubernetes

Job description

Grafana Labs is seeking a Staff Technical Writer to create documentation and learning content for Grafana’s observability products. You’ll collaborate with engineers, product managers, and the Grafana writing team to produce content for users from first-time users to experienced practitioners.

The role requires quick learning in an AI-driven environment. AI-assisted workflows are used across the content lifecycle; you’ll ensure accuracy, contribute to information architecture, and mentor