Senior Technical Writer – AI Docs (Remote)

Grafana; Ireland; Remote; EUR 92,000 - 110,000; Full time

Benefits offered by this job

100% Remote

30 days annual leave

Job summary

Grafana Labs, a 100% remote company with a global culture, seeks a Staff Technical Writer for Ireland remote work. You will create documentation and learning content for Grafana observability products, collaborating with engineers, PMs, and the writing team.

You’ll shape AI‑assisted workflows and ensure content accuracy while delivering clear, accessible material for diverse audiences. You’ll contribute to information architecture and voice, mentor teammates, and balance multiple projects in a

Qualifications

• Experience writing or documenting enterprise or developer‑facing software with samples.
• Hands‑on experience using AI tools in writing workflows and ability to explain evaluation.
• Experience with docs‑as‑code: Git, GitHub PRs, Markdown, and IDEs.
• Comfort in technical environments and ability to verify content by testing software.
• Experience collaborating with engineers and product managers for accurate information.
• Experience working remotely and asynchronously on distributed teams.

Responsibilities

• Plan, write, and maintain documentation and learning content to drive adoption and mastery.
• Use AI tools to draft, structure, validate, and keep content current with human review.
• Contribute to AI workflows and automation in content creation and maintenance.
• Partner with engineers and PMs to translate complex tech detail into clear content.
• Test the documentation by running the software and flag UX gaps.
• Leverage analytics and user feedback to identify gaps and priorities.
• Collaborate on information architecture, voice, and consistency across docs.
• Manage multiple projects, prioritizing and adjusting plans as needed.
• Mentor teammates and share practices to raise overall quality.

Skills

Technical writing

AI writing tools

Docs-as-code

Remote collaboration

Tools

Git

GitHub

Markdown

IDEs

Job description

Grafana Labs, a 100% remote company with a global culture, seeks a Staff Technical Writer for Ireland remote work. You will create documentation and learning content for Grafana observability products, collaborating with engineers, PMs, and the writing team.

You’ll shape AI‑assisted workflows and ensure content accuracy while delivering clear, accessible material for diverse audiences. You’ll contribute to information architecture and voice, mentor teammates, and balance multiple projects in a