Social Service Intern

Singapore Council of Women's Organisations; Dublin; On-site; EUR 13,000 - 20,000; Full time

Job summary

SCWO’s MSC is seeking a Social Service Intern to support financially vulnerable individuals and gain hands-on experience in programme coordination and social service operations.

As a Social Service Intern, you’ll assist clients with understanding maintenance and marital rights, provide emotional support, and help coordinate with partner agencies to ensure clients receive appropriate assistance. The role offers meaningful exposure to advocacy work and community impact.

Qualifications

• Final year students or fresh graduates in undergraduate/diploma courses may apply.
• Strong interpersonal communication abilities with individuals and systems at multi-levels.
• Enjoys working in a dynamic social service environment.
• Proficient in Microsoft Excel and comfortable managing data records.
• Canva-savvy and comfortable creating simple designs, presentations, and publicity materials.

Responsibilities

• Provide timely and quality responses to individuals seeking support through calls, WhatsApp, emails, walk-ins, and referrals.
• Provide basic emotional support and active listening to clients.
• Assist clients with filing Fresh Maintenance Orders and Enforcement of Maintenance Orders applications and guide them through the legal processes (training provided).
• Conduct intake assessments for potential counselling and legal clinic clients.
• Assist in facilitating legal clinic sessions and talks.
• Collect client feedback on MSC services.
• Perform other ad-hoc duties as required.

Skills

Interpersonal communication

Team player in fast-paced environment

Social service environment experience

Canva design and publicity materials

Microsoft Excel proficiency

Education

Final year student or fresh graduate (undergrad/diploma) in counselling, social work, psychology or related field

Tools

Excel

Canva

Job description

The Maintenance Support Central (MSC) is an initiative by the Singapore Council of Women’s Organisations (SCWO). MSC aims to empower financially vulnerable individuals to understand their marital and maintenance rights and provides them with all-rounded support from our community partners.

Do you think women and single mothers, should be supported, and acknowledged? Do you agree that more can be done to ensure a fair and equality society for women? Do you believe that we should provide more support and encouragement for women in vulnerable situations, so that they can more be independent and confident?

If you said ‘Yes!’ to all the questions, you could be the person we are looking for.

We are now looking for a Social Service Intern.

SCWO’s MSC is looking for a passionate and dedicated Social Service Intern to join our team. This internship offers a meaningful opportunity to support financially vulnerable individuals while gaining hands‑on experience in programme coordination and social service operations.

As a Social Service Intern at MSC, you'll assist individuals in understanding their maintenance and marital rights and help empower them toward financial independence for themselves and their children. You'll also be involved in supporting our day‑to‑day operations, outreach efforts, and collaboration with other social service agencies and government bodies to ensure clients receive the right support.

Through this internship, you’ll gain insight into the real‑life impact of social services and advocacy and contribute to projects that aim to create positive change in our community.

The Job:

• Provide timely and quality responses to individuals seeking support from MSC through various channels, including calls, WhatsApp, emails, walk‑ins, and referrals.
• Provide basic emotional support and active listening to clients through phone orin-person interactions.
• Assist clients with filing Fresh Maintenance Orders and Enforcement of MaintenanceOrders applications and guide them through the legal processes and terms(training provided)
• Conduct intake assessments for potential counselling and legal clinic clients.
• Assist in facilitating legal clinic sessions and talks.
• Collect client feedback on MSC services.
• Perform other ad-hoc duties as required.

Requirements

• Final year students or fresh graduates in undergraduate/diploma courses such as counselling, social work, psychology or a relevant field may apply.
• Strong interpersonal communication abilities with individuals and systems at multi-levels.
• Enjoys working in a dynamic social service environment.
• Proficient in Microsoft Excel and comfortable working with and managing various Excelspreadsheets and data records.
• Canva-savvy and comfortable creating simple designs, presentations, and publicitymaterials.
• Enjoys working on a range of tasks and responsibilities related to direct work and service planning.
• Team player with an ability function effectively in a fast-paced environment
  

*This is an internship.