Site Reliability Engineer

Intuition IT Solutions; Dublin; Hybrid; EUR 70,000 - 120,000; Full time

Job summary

Intuition IT Solutions in Dublin is seeking a skilled SRE/DevOps Engineer with production support responsibilities. The role focuses on monitoring, incident response, and automation to improve reliability across environments.

The ideal candidate will have hands-on experience with CI/CD, monitoring tools, and scripting, collaborating with a global team to enhance platform resilience and performance.

Qualifications

• Experience planning, managing, and overseeing Production Environments.
• Ability to define strategies for application performance monitoring in production.
• Proficient in incident response and driving platform improvements from feedback.
• Experience supporting code deployments to multiple environments with automation focus.

Responsibilities

• Plan, manage, and oversee all aspects of a Production Environment.
• Define strategies for Application Performance Monitoring Optimization in Prod environment.
• Respond to incidents and improvise a platform based on feedback and measure the reduction of incidents over time.
• Support the deployment of code into multiple lower environments with automation emphasis.
• Design, develop, and standardize monitoring and alerting for supported applications.
• Lead DevOps automation and best practices across CI/CD pipelines.

Skills

Shell Scripting

ITIL / ITSM

SQL - Basic / Good to have

Application Troubleshooting

Jenkins - CI/CD

Git basic/bit bucket

Tools

Splunk

Dynatrace

Jenkins

Git

Ansible/Chef (Basic)

Job description

Job Title: SRE/DevOps Engineer with Production Support

Location: Dublin, Ireland (Hybrid)

Job Type: Permanent

Job Description:

• Plan, manage, and oversee all aspects of a Production Environment
• Define strategies for Application Performance Monitoring Optimization in Prod environment
• Respond to Incidents and improvise a platform based on feedback and measure the reduction of incidents over time.
• Support the deployment of code into multiple lower environments. Supporting current processes with an emphasis on automating everything as soon as possible.
• Design, develop, and standardize the monitoring and Alerting mechanism for the supported applications.
• Take a holistic approach to problem solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize the mean time to recover.
• Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.
• Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns.
• Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
• Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead in DevOps automation and best practices.
• Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
• Scale systems sustainably through mechanisms like automation and evolving systems by pushing for changes that improve reliability and velocity.
• Work with a global team spread across tech hubs in multiple geographies and time zones.
• Ability to share knowledge and explain processes and procedures to others.
• Share knowledge and mentor junior resources
• Able to perform on-call duties on a rotational basis.
• Occasional off-hours work required.
• Candidate should incline Training and should be a good trainer and ready to mentor others

Required Skills

• Shell Scripting
• ITIL / ITSM
• SQL - Basic / Good to have
• Application Troubleshooting
• Ansible/Chef (Basic)
• Any Monitoring tool (Preferred Splunk/Dynatrace)
• Jenkins - CI/CD
• Git basic/bit bucket

Nice to Have

• Payment’s domain experience (Payment Flows, Switching, Authorization, Settlements)
• Exposure to distributed or cloud-native environments.