Staff Technical Program Manager, Site Reliability Engineering

MongoDB; Ireland; Hybrid; EUR 80,000 - 100,000; Full time

Job summary

MongoDB is looking for an experienced Technical Program Manager in Ireland to drive program planning and execution, lead cross-functional coordination, and strengthen production reliability. The ideal candidate will have over 8 years in a technical program management role, notably with a solid understanding of production change management and software development lifecycle. This position can be based in Dublin, Cork, or remotely and involves close collaboration across engineering teams and stakeholders.

Qualifications

• 8+ years in technical program management, engineering management, or a comparable technical role.
• Proven track record leading large-scale, cross-team platform initiatives.
• Strong knowledge of production change management and reliability metrics.

Responsibilities

• Define program scope, milestones, and success criteria with teams.
• Lead change management and launch readiness programs.
• Align SRE with Security, Compliance, and other engineering teams.

Skills

Technical program management

Cross-team coordination

Production reliability

Software development lifecycle

Communication skills

Education

8+ years in a technical program management or engineering role

Tools

Jira

Kubernetes

Job description

What You'll Do

• Drive Program Planning & Execution – Define program scope, milestones, and success criteria with SRE engineers and leaders. Manage dependencies across platform teams, keep work clearly tracked in Jira, and deliver on time.
• Strengthen Production Reliability – Lead change management and launch readiness programs. Partner with SREs and product teams to define and operationalize SLOs/SLIs, and use incident data, metrics, and capacity signals to drive prioritization and continuous improvement.
• Lead Cross-Functional Coordination – Align SRE with Security, Compliance, Cloud platform, and other engineering teams. Coordinate cross-team incident response, ensure clear follow-through, and build trust as the go-to driver of complex, multi-team efforts.
• Build Scalable Systems & Processes – Design lightweight frameworks and communication patterns that help SRE deliver reliably at scale. Work yourself out of the "hero" role by leaving teams better-equipped to execute independently.

Requirements

• 8+ years in technical program management, engineering management, or a comparable technical role partnering with software engineering teams.
• Proven track record leading large-scale, cross-team platform initiatives through ambiguity and change.
• Strong knowledge of production change management, software development lifecycle, and reliability metrics (SLOs, SLIs).
• Skilled at shaping roadmaps and managing dependencies.
• Able to query and interpret metrics, logs, or other data sources to inform decisions and communicate risk.
• Excellent communicator—clear, concise, and calm—across engineers, cross-functional partners, and executives.
• Low-ego, highly collaborative, and motivated by ownership of hard problems end to end.

Nice to Have

• Hands‑on or close‑partner experience with Kubernetes, cloud networking, or observability stacks (metrics, logs, tracing, alerting).
• Prior experience working with or alongside SRE teams.
• Background in large‑scale cloud infrastructure or platform engineering.
• Familiarity with MongoDB Atlas or other modern cloud database platforms.

This role can be based out of our Dublin or Cork office or remotely in Ireland.

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.