Site Administrator & Receptionist

Lakeland Dairies; Bailieborough-Cootehill Municipal District; On-site; EUR 26,000 - 34,000; Full time

Job summary

Lakeland Dairies Co-operative Society Limited is seeking a professional Site Administrator & Receptionist to join our Bailieborough site. This role focuses on delivering a welcoming, efficient and professional front-of-house service to visitors, customers and colleagues.

The successful candidate will manage reception, coordinate visitor procedures and provide administrative support across the business, including travel and accommodation arrangements and handling calls with a professional

Qualifications

• Experience in receptionist/front-of-house roles.
• Proficiency in Microsoft Office applications.

Responsibilities

• Provide administration support to the Head of Site Operations.
• Manage reception and visitor procedures.
• Coordinate travel and accommodation arrangements.
• Answer and route calls and manage messages.
• Welcome visitors and ensure proper sign-in and health & safety requirements on site.

Skills

Front desk experience

Microsoft Office

Tools

Telephone system

Job description

Lakeland Dairies Co-operative Society Limited (The Group) is the second largest dairy processor on the island of Ireland. The business is complex and ambitious with a milk supply pool of 2 billion litres of milk, drawn from over 3,200 family farms across 16 counties.

The opportunity:

Lakeland Dairies is seeking a professional and organised Site Administrator & Receptionist to join our Bailieborough site. This is an excellent opportunity for someone who enjoys working in a busy front-of-house environment and takes pride in providing a welcoming, efficient and professional service to visitors, customers and colleagues.

As the main Site Administrator & Receptionist, you will play a key role in supporting the smooth day-to-day running of the site, managing reception, coordinating visitor procedures and providing administrative support across the business.

Principal Responsibilites (Not limited to)

• Administration support to the Head of Site Operations.
• Attend weekly operations meetings and manage follow up actions.
• Manage recording of annual leave and clock cards.
• Organising of travel and accommodation requirements.
• To manage the reception area.
• Operate telephone system, answer and transfer calls, take messages and pass them on.
• Welcoming visitors and customers.
• Ensure that all visitors are properly signed in and have met necessary health and safety requirements to be on the site, particular to their purpose.
• Deal with incoming and outgoing post.
• Communication & Telephone Skills – Excellent verbal and written communication skills with a professional telephone manner. Ability to manage incoming calls efficiently, transfer calls appropriately and take accurate messages.
• Organisation & Attention to Detail – Strong organisational skills with the ability to multitask, prioritise workloads and maintain accuracy in a fast-paced environment.
• Teamwork & Collaboration – Works effectively as part of a team, building positive working relationships across departments to support the smooth day‑to‑day operation of the site.

What you will need to succeed:

• Previous experience in a receptionist, front‑of‑house, customer service or administrative role is essential.
• Experience handling telephone systems and visitor management processes.
• Proficiency in Microsoft Office applications and administrative systems.

Why join Lakeland Dairies

At Lakeland Dairies we offer far more than just a job. Our business provides purpose‑driven careers rooted in heritage, community, and continuous growth. By joining our team, you become part of a rich history of cooperative excellence, deeply embedded in the fabric of local communities across Ireland. We truly live by our core values every day, fostering a fantastic, inclusive workplace culture where collaboration and integrity drive our global success. Here, your ambition matches our commitment to your future, offering amazing opportunities to develop your skills, advance your career, and make a meaningful impact on the global food supply chain.

We are committed to equality and believe in building a diverse organisation that is representative of and responsive to the needs of our customers and stakeholders.