Shift Leader: Frontline Coach & Team Builder

Sprout & Co; Cork; On-site; EUR 19,000 - 22,000; Full time

Benefits offered by this job

Free delicious food on every shift

50% off for you and three friends when

Real opportunities to grow, we love"

Learning and leadership development

Free online wellbeing and mentalhealth

Regular team socials and celebrations

A fun, supportive team

Job summary

Sprout is seeking a Shift Leader to lead shifts, ensure a smooth operation and a welcoming atmosphere for customers and staff in Ireland. You will supervise the team, keep the shift moving, and take responsibility for the guest experience as you grow into a leadership role.

You’ll report to the Restaurant Leader, work full-time, and earn €15 per hour with opportunities to develop through Sprout University and internal promotion.

Qualifications

• Around 1 year’s experience in hospitality or a fast-paced environment.
• Be ready to take more responsibility and develop leadership skills.
• Excellent communication with the team and customers.

Responsibilities

• Lead the shift and ensure the team knows their roles and remains moving.
• Create a great customer experience by making customers feel welcome and looked after.
• Support your team with clear communication and real-time feedback.
• Keep energy high with teamwork, recognition, and a positive atmosphere.
• Protect our standards by monitoring food quality, portions, and presentation.
• Keep the restaurant ready by overseeing cleanliness, checklists, and stock.
• Champion safety by understanding and following food safety and health & safety standards.
• Listen to customers and team, act on feedback, and report to the Restaurant Leader.

Skills

Team leadership

Hospitality

Communication

Customer service

Job description

Sprout is seeking a Shift Leader to lead shifts, ensure a smooth operation and a welcoming atmosphere for customers and staff in Ireland. You will supervise the team, keep the shift moving, and take responsibility for the guest experience as you grow into a leadership role.

You’ll report to the Restaurant Leader, work full-time, and earn €15 per hour with opportunities to develop through Sprout University and internal promotion.