Service Maintenence Administrator

EPS Group; Naas; On-site; EUR 32,000 - 45,000; Full time

Benefits offered by this job

Laptop or desktop provided

Work mobile phone provided

Flexible working options

CPD accredited employer

Career development opportunities

Collaborative work environment

Job summary

EPS Group in Naas, Co. Kildare is seeking a Service and Maintenance Administrator to provide day-to-day administrative support for the Service and Maintenance department.

You will coordinate service jobs, engineer schedules and log requests while ensuring accurate invoicing and documentation. The role requires experience with accounts or bookkeeping and ERP systems (SAP/IFS), strong MS Word/Excel/Teams skills, and excellent organisation and communication abilities.

Qualifications

• Experience in accounts / bookkeeping and ERP systems.
• Familiarity with service contracts or maintenance agreements is desirable.
• Proficient in MS Word, Excel and Teams.
• Strong organisational, communication and time management abilities.

Responsibilities

• Provide day-to-day admin support to Service and Maintenance.
• Coordinate service jobs, repairs and engineer schedules.
• Log and allocate incoming service requests promptly.
• Liaise with customers, suppliers and internal teams to ensure workflow.
• Prepare job sheets, service reports, POs and documentation.
• Process and issue invoices; ensure billable work is captured and billed.
• Review engineer reports and POs for chargeable items.
• Liaise on invoice queries and supporting documentation.
• Support credit control and resolve discrepancies with finance.
• Maintain service contracts and scheduling systems.
• Maintain accurate records, databases, and tracking systems.
• Contribute to compliance, safety and quality processes.
• Support continuous improvement within the department.
• Cover other admin tasks as required and assist colleagues during absences.

Skills

Accounts / Bookkeeping

ERP software (SAP)

ERP software (IFS)

MS Word

MS Excel

MS Teams

Organisational skills

Communication skills

Time management

Tools

SAP

IFS

Job description

Job Description - Service And Maintenance Administrator

Job Title: Service and Maintenance Administrator, EPS

Reporting to: Service Manager

Location: Naas, Co. Kildare

This is a permanent, full-time role.

Responsibilities

• To provide day-to-day administrative support to the Service and Maintenance department
• To assist in coordinating service jobs, repairs, and engineer schedules
• Manage incoming service requests and ensure timely logging and allocation
• Liaise with customers, suppliers, and internal teams to ensure smooth workflow
• Prepare job sheets, service reports, purchase orders, and related documentation
• Prepare, process, and issue invoices for service jobs, repairs, and callouts
• Ensure all billable works are captured accurately and invoiced promptly
• Review engineer reports, job sheets, and purchase orders to verify chargeable items
• Liaise with customers regarding invoice queries, PO numbers, and supporting documentation
• Work closely with the finance team to support credit control and resolve discrepancies
• Liaise with suppliers to ensure the prompt delivery of parts.
• Maintaining the service contracts and service management / scheduling systems.
• Maintain accurate records, databases, and tracking systems
• Support compliance, health & safety, and quality documentation processes
• Contribute to continuous improvement initiatives within the department
• Carry out other relevant administration tasks as required from time to time by the business.
• As you are part of a Service and Maintenance team you are required to support other areas of the department when the need arises i.e. when colleagues are on leave or absent from work.

Main Requirements / profile

• Preference will be given to those with experience in Accounts / Bookkeeping and or ERP software (SAP or IFS). ERP software training would be considered for the right candidate.
• Previous experience working with service agreements or maintenance contracts is desirable but not essential. Candidates should have the ability to understand service documentation and provide high-level administrative support for service contract administration and customer queries.
• Proficient in MS Word, Excel, and Teams.
• You will have excellent organisational abilities, communication skills and strong time management skills. You will be flexible and willing to work to tight deadlines when required. You will have a keen eye for detail, ensuring accuracy in all areas of your work.

Compensation Package

• Competitive salary and benefits package
• Opportunities for professional development and career growth
• CPD accredited employer
• A collaborative and supportive work environment
• Laptop or desktop and work mobile phone provided
• Flexible working options, dependent on location and role requirements
• See company website for more information on the benefits of working in EPS Group

We welcome speculative applications from individuals of all levels.

Equal Opportunity Statement

EPS Group is an equal opportunities employer.

Company Profile

Since 1968, we have grown from a modest electrical and pumping services business and developed into an innovative, internationally exporting product and service provider, now focused upon the water, wastewater and clean technology sectors, operating across the Republic of Ireland, the UK and Northern Europe.

We are an international water infrastructure specialist, one of the few genuine end-to-end service providers in the global water sector, providing large scale employment, bringing market leading and ground breaking technologies to Ireland and working to improve the country's water infrastructure.

Our vision is to be the best and most rewarding place to work for our teams, to be our customer's outstanding partner of choice and we are committed to being a Net Zero, sustainable business.