Service Bookings & Showroom Host | Customer Experience Lead

Michael Moore Car Sales Ltd.; Athlone; Sur place; EUR 30 000 - 34 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Occupational Pension Scheme

Full training and development

Résumé du poste

Michael Moore Car Sales Ltd. is seeking a Service Bookings Administrator & Showroom Host to be the first point of contact for customers.

This on-site role combines service booking management with showroom reception duties, ensuring a warm, professional welcome and efficient processes across service and sales departments. The successful candidate will maintain booking diaries, liaise with service teams, and support customer satisfaction initiatives while representing leading automotive brands at

Qualifications

• Excellent interpersonal and customer service skills.
• Strong verbal and written communication abilities.
• Professional appearance and positive attitude.
• Strong organisational and administrative skills.
• Ability to multitask in a fast-paced environment.
• Proficient with Microsoft Office applications.

Responsabilités

• Manage incoming telephone, email, and online service enquiries.
• Schedule service, maintenance, warranty, and repair appointments.
• Record customer and vehicle information accurately in the dealership system.
• Confirm booking details and payment methods with customers.
• Liaise with Service Advisors to ensure efficient workflow.
• Welcome showroom visitors and direct sales enquiries to the right team.

Connaissances

Customer service

Communication

Office skills

Organisation

MS Office

Teamwork

Driving licence

Work eligibility

Description du poste

Michael Moore Car Sales Ltd. is seeking a Service Bookings Administrator & Showroom Host to be the first point of contact for customers.

This on-site role combines service booking management with showroom reception duties, ensuring a warm, professional welcome and efficient processes across service and sales departments. The successful candidate will maintain booking diaries, liaise with service teams, and support customer satisfaction initiatives while representing leading automotive brands at