Senior Technical Program Manager — Data & API Platforms

Mastercard

Dublin

On-site

EUR 120,000 - 180,000

Full time

7 hours ago

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Job summary

Mastercard in Dublin is seeking a Senior Technical Program Manager to lead cross-functional initiatives spanning software, data and cloud services. You will drive end-to-end delivery and align stakeholders across Product and Engineering to achieve strategic outcomes.

You will translate business needs into detailed user stories, manage risk, and navigate complex technical dependencies with agile rigor to ensure compliant, high-quality solutions for Mastercard customers.

Qualifications

Strong experience in leading complex, cross-functional technical programs with end-to-end delivery ownership.
Deep understanding of Agile practices, stakeholder management, and risk-driven execution.
Solid technical acumen with the ability to engage engineering teams and align delivery with business outcomes.
Technical program delivery experience including software development lifecycle, cloud-native software products, CI/CD, and microservices APIs.
Strong technical aptitude and ability to quickly gain technical understanding of Consumer Data Management’s services.
Strong negotiation skills and the ability to drive out detail and build consensus from stakeholders.
Excellent communication/presentation skills.
Experience or knowledge of Agile development an advantage.
Exposure to Java development and work experience in a software development environment a distinct advantage.
Passionate about continuous improvement and driving standards within our feature intake and development processes.

Responsibilities

Partnering closely with Product and Development teams to design and establish specifications for delivery by the development team.
Translation of business requirements into detailed Development stories and identifying acceptance criteria.
Analysing and understanding current design to ensure that the context and implications of change are understood by the Development team and incorporated into feature discussions.
Determine development impacts to current processing and work with programmers and users to ensure accuracy of enhancements and elimination of gaps.
Ability to manage stakeholder expectations through data-driven conversations.
Performing technical analysis of platform hardware and software to ensure that business and functional requirements can be met.
Produce systems design documentation in accordance with Mastercard documentation standards, ensuring features and associated documentation are clear and easily consumable by other engineering teams. Lead reviews of technical requirements.
Document and coordinate audit controls and compliance requirements.
Provide technical support to Business Owners during implementation of new products/services.
Working as part of a co-located, high-performing Agile Scrum team.