Senior Strategic Account Manager

Block, Inc.; Dublin; On-site; EUR 90,000 - 140,000; Full time

Benefits offered by this job

Remote work

medical insurance

flexible time off

retirement savings plans

modern family planning

Job summary

Block, Inc. in Ireland is seeking a tenured account manager or sales professional to retain and grow our Mid-Market presence across Ireland.

You will work with top executives to expand Block's ecosystem in complex organizations and you will partner with product, engineering, finance, implementation, marketing, legal and sales to ensure success. The ideal candidate will have 5+ years in account management, business development or sales for technical products, with a track record of revenue growth

Qualifications

• Five+ years in account management, business development, consulting, partnerships or sales engineering with technical products.
• Experience achieving revenue goals related to growth and churn prevention.
• Experience collaborating with partners on complex deals or partnerships.
• Experience gathering customer requirements and building business cases for feature development.
• Formal sales methodology training and experience conducting QBRs.
• Go-to-market support for new products.

Responsibilities

• Build partnerships and grow presence within large organizations.
• Own and prioritize your managed book, handling contracts, pricing and negotiations.
• Identify opportunities for up-sell and cross-sell within your portfolio.
• Collaborate with sales to grow newly onboarded high-value customers.
• Provide product feedback from your book to inform roadmaps.

Skills

Account management

Business development

Consulting

Partnerships

Sales

Sales methodology

Job description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

The Global Account Management team is looking for a tenured account manager, consultant, or sales professional with experience managing high-value technical accounts to help retain and grow Square's presence in the Mid-Market space across Ireland.

You will work with top C-level executives and technical leaders, finding creative ways to make Square's ecosystem work in complex, global organizations. You will identify ways to expand Square's reach with customers and act as an internal advocate for Square's highest-value clients.

The ideal candidate will have worked in Mid-Market Account Management, business development, consulting, partnerships, sales or sales engineering and will be well-versed in working with and presenting to senior decision makers, including C-level executives, IT, finance and operations. They will have experience managing projects with multiple company partners on behalf of customers. Internally at Square, you will work in collaboration with product, engineering, finance, implementation, marketing, legal and sales to ensure successful establishment and growth of our customers.

You Will:

• Build partnerships and establish lasting, fruitful relationships with existing customers to retain and grow our presence within large organizations
• Take full ownership of your managed book and oversee business prioritization, financial contract structuring, legal negotiations, technology strategy and ongoing account management
• Discover challenges and aspiration with customers within your book and use Square's platform and product portfolio to grow their success through up-sell and cross-sell opportunities
• Partner with sales colleagues to establish and grow newly on-boarded, high-value customers
• Be the "voice of the seller" curating analysis of product performance from your managed book and provide relevant feedback to inform for product roadmap decision-making
• This role will require travel to visit our customers on site

You Have:

• 5+ years experience in account management, business development, consulting, partnerships, sales or sales engineering focused on technical products
• Experience achieving revenue metric goals related to growth and churn prevention
• In-depth experience collaborating internally with partners on complex deals or partnerships
• Experience requirements gathering with customers, building business cases for feature development with products teams, while balancing expectations for both parties
• Formal sales methodology training and experience conducting formal QBRs
• Experience supporting go-to-market efforts for new products

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page .

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

Block takes a market-based approach to pay, and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

EU Pay Range

Application Guidelines

Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.

Use of AI in Our Hiring Process

We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.

Contact us here with hiring practice or data usage questions.

Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want.

• Remote work
• medical insurance
• flexible time off
• retirement savings plans
• modern family planning

Check out our other benefits at Block.