Senior Sales Assistant (12hr) - Dublin

Dr. Martens plc; Dublin; On-site; EUR 30,000 - 36,000; Full time

Job summary

Dr. Martens plc in Dublin is seeking a Team Leader / Senior Sales Assistant to join our store team. Reporting to the Store Manager, you will provide an outstanding customer experience and assist with day-to-day operations in the manager's absence.

The role requires Saturdays and Sundays availability, a background in fashion retail, and a proven ability to lead a team, drive sales, and deliver excellent service while adhering to store procedures and health & safety guidelines.

Qualifications

• Similar experience in a key holder role, preferably with a fashion/lifestyle brand.
• Demonstrate a good understanding of customer service.
• Sales oriented – target driven and able to assist the team with achieving store goals.
• Demonstrate a good understanding of leading a team and driving sales.

Responsibilities

• Achieving your own sales targets and motivating the team to reach theirs.
• Provide excellent customer service at all times.
• Follow all store operating procedures e.g. delivery, clock in/out, stock takes, replenishment etc.
• Follow all H&S procedures to maintain a healthy, safe and tidy work environment.
• Handle till transactions in line with operating procedures.
• Handle more complex enquiries from customers.
• Assist management team in coaching and mentoring more junior members of the team.
• Act as key holder and assume responsibility for store for short periods in the absence of the manager.
• Any other reasonable task as instructed by the store management team.

Skills

Key holder experience

Team leadership

Customer service

Sales driven

Job description

We are on the look out for a Team Leader / Senior Sales Assistant to join our fantastic team in our Dublin store. Reporting to the Store Manager, we are looking for a freethinking, passionate individual who will provide a one of a kind, outstanding customer experience and assist with day-to-day operations of the store in the absence of the Store Manager & Assistant Store Manager.

We are looking for someone who is available Saturdays & Sundays.

Senior Sales Assistant - Main duties will include:

• Achieving your own sales targets and motivating the team to reach theirs
• Provide excellent customer service at all times
• Follow all store operating procedures e.g. delivery, clock in/out, stock takes, replenishment etc
• Follow all H&S procedures to maintain a healthy, safe and tidy work environment
• Handle till transactions in line with operating procedures
• Handle more complex enquiries from customers
• Assist management team in coaching and mentoring more junior members of the team
• Act as key holder and assume responsibility for store for short periods in the absence of the manager
• Any other reasonable task as instructed by the store management team

Senior Sales Assistant - Essential requirements are:

• Similar experience in a key holder role, particularly with a fashion/lifestyle brand would be preferable
• Demonstrate a good understanding of customer service
• Sales oriented – target driven and able to assist the team with achieving store goals
• Demonstrate a good understanding of leading a team and driving sales
• Professional, but also authentic and fearless!