Senior Protection Associate - Integration

International Organization for Migration (10000000); Dublin; On-site; EUR 55,000 - 85,000; Full time

Job summary

International Organization for Migration in Ireland is seeking a Senior Protection Associate to support BOTPs in Ireland, supervise a team of four Caseworkers and two Project Associates, and coordinate protection-related activities.

The role focuses on delivering casework, training staff, ensuring SOP adherence, donor liaison, and data integrity across IOM platforms. Fluency in English required; Ukrainian or Russian desirable.

Qualifications

• 5 years of relevant professional experience in administration, social science, or related field.
• Proven experience supervising a team.
• Experience with protection-related casework.
• Proficiency with Microsoft Office and IT applications.
• Experience in international NGOs or UN agencies preferred.

Responsibilities

• Support project activities for BOTPs in Ireland in line with SOPs.
• Supervise and train Caseworkers in casework delivery.
• Coordinate Project Associates and ensure SOP implementation.
• Build capacity of staff to implement activities efficiently.
• Oversee day-to-day operations, liaise with donors and stakeholders.
• Assist drafting processes and ensure data accuracy in internal systems.
• Maintain confidentiality and assist with fraud prevention.
• Perform other duties as assigned.

Skills

Team supervision

Protection casework

Coordination

Intercultural communication

Education

Bachelor's degree in Business Administration

High school diploma with seven years experience

Tools

Microsoft Excel

PowerPoint

Publisher

Job description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.

IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

Organizational Context and Scope

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and nongovernmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Under the overall supervision of the Chief of Mission, the direct supervision of the Head of the Integration Unit, the Senior Protection Associate will support programme activities for Beneficiaries of Temporary Protection (BOTPs) in Ireland.

This role will directly supervise a team of four Caseworkers and two Project Associates, supporting the delivery of two workstreams focused on protection-related activities and transition assistance to BOTPs in Ireland. The position will also collaborate with additional workstreams to support alignment and effective use of synergies. The role will include other programme-related responsibilities as required.

1. Support the implementation of project activities aiming to support BOTP’s in Ireland in line with the project Standard Operating Procedures (SOPs).
2. Supervise and train Caseworkers in the delivery of individualised casework including undertaking vulnerability and needs assessments and the provision of onward support for BOTP’s in emergency accommodation settings.
3. Supervise Project Associates while supporting concurrent workstreams, contributing to the coordination and alignment of project activities and outcomes. Coordinate the effective implementation of SOPs in the field and provide technical support to workstreams, as required.
4. Build the capacity of Project Associates and Caseworkers to implement activities efficiently and effectively, and in line with project SOPs.
5. Supervise day-to-day activities and support smooth and efficient operations, including liaising with the donor and other relevant stakeholders, as well as coordinating logistical and administrative support, as requested.
6. Support the Mission in drafting processes and procedures to maintain data accuracy for all records in IOM internal software platforms and contribute to periodic reporting on project results in line with donor requirements.
7. Maintain confidentiality of all project-related matters in accordance with guidelines and instructions. Support efforts to mitigate fraud and malfeasance, and monitor the integrity of records containing individual data.
8. Perform any other duties as may be assigned.

Required Qualifications and Experience

Education

• Bachelor’s degree in Business Administration, Social Science or a related field from an accredited academic institution with five years of relevant professional experience; or;
• High school diploma with seven years relevant professional experience

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Proven experience in a similar setting and capacity, particularly with protection-related casework support.
• Experience supervising a team.
• Demonstrated proficiency with Microsoft Office applications, including Excel, PowerPoint, and Publisher, and good knowledge of information technology applications.
• Previous work experience in international, governmental or non-governmental organizations.
• Project support and coordination experience would be considered an advantage.

Skills

• Strong communication and team coordination skills.
• Organized with the ability to support demanding logistical arrangements.
• Strong interpersonal and intercultural skills with an attention to detail.

Languages

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

For this position, fluency in English is required (oral and written).

Proficiency in Ukrainian or Russian would be an asset, along with any other official IOM language.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values

- all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators Level 2, if with direct reports

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

Notes

Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations.Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.