Senior Programme Manager - Hybrid Dublin Tech Delivery

PFH Technology Group; Dublin; Hybrid; EUR 90,000 - 120,000; Full time

Job summary

PFH Technology Group is seeking a Programme Manager to join our growing team in Dublin. This senior, customer-facing role leads complex programmes across multiple projects and workstreams within the PMO, ensuring delivery from mobilisation through to closure and governance across stakeholders.

The role covers Infrastructure, Cloud, Microsoft, Digital Workspace, Networking, Security, Managed Services and Enterprise Transformation programmes, with a focus on governance, risk management and

Qualifications

• Proven experience leading complex, multi-project programmes in a customer-facing environment.
• Strong programme planning, governance, reporting, RAID management and dependency-management capability.
• Experience managing senior stakeholders, customer governance forums and executive-level communications.
• Ability to lead cross-functional teams, resolve delivery challenges and drive decisions through formal governance.
• Excellent written and verbal communication skills, with the ability to translate complexity into clear decisions and actions.
• Experience working within a structured PMO and applying formal delivery methodologies and controls.
• Competent user of project delivery and reporting tools such as Microsoft Project, Microsoft Planner, Power BI, Salesforce or PSA/time-recording platforms.

Responsibilities

• Lead the end-to-end delivery of complex programmes across multiple projects and workstreams.
• Define programme objectives, scope, delivery approach, milestones, success criteria and outcomes.
• Own integrated programme plans, schedules, dependencies and critical-path activity.
• Establish and maintain programme governance, including steering groups, decision forums and escalation routes.
• Own programme QBRs and Steering Committees, including agendas, governance packs and action tracking.
• Provide concise executive updates covering progress, risks, issues, decisions and next steps.
• Maintain RAID logs, action trackers and governance records.
• Act as the senior delivery contact for customers, sponsors, stakeholders and delivery teams.
• Manage delivery against SOWs and responsibilities, ensuring changes are governed through change control.
• Lead customer governance meetings, programme reviews, workshops and escalation discussions.
• Identify, assess, manage and elevate risks, issues, assumptions and blockers.
• Drive mitigation, recovery and contingency plans to resolve delivery challenges.
• Coordinate resource demand and prioritisation across project teams and third parties.
• Promote lessons learned, delivery assurance and best practices across the PMO.

Skills

Programme management

Stakeholder management

Governance

Risk management

Leadership

Cross-functional teams

Education

PM certification (PRINCE2 / PMP / MSP)

Tools

Microsoft Project

Microsoft Planner

Power BI

Salesforce

PSA/time-recording platforms

Job description

PFH Technology Group is seeking a Programme Manager to join our growing team in Dublin. This senior, customer-facing role leads complex programmes across multiple projects and workstreams within the PMO, ensuring delivery from mobilisation through to closure and governance across stakeholders.

The role covers Infrastructure, Cloud, Microsoft, Digital Workspace, Networking, Security, Managed Services and Enterprise Transformation programmes, with a focus on governance, risk management and