Senior Product Manager, Tax, Payments

Etsy; Dublin; Hybrid; EUR 120,000 - 150,000; Full time

Benefits offered by this job

Equity package

Annual performance bonus

Competitive benefits

Job summary

Etsy is seeking a Senior Product Manager for the Payments team to lead the end-to-end tax experience and compliance strategy for Etsy’s global marketplace. This full-time role reports to the Senior Director of Product, Marketplace Trust, and involves building a scalable tax platform for buyers and sellers across 52 countries and 21 currencies.

The role emphasizes partnering with engineering, analytics, Tax, and Marketing to define, prioritize projects, and drive measurable impact while aligning

Qualifications

• 3+ years of experience leading product initiatives.
• Ability to balance qualitative and quantitative data with intuition.
• Knowledge of tax platforms or related vendor integrations is a strong plus.
• Advocate for customer needs and minimize negative experiences.
• Collaborate with Tax, Engineering, Product Design, Marketing and Analytics.

Responsibilities

• Partner with engineering, analytics, design, and other teams to define and prioritize high-impact projects.
• Develop, own, and manage the tax team's strategy and roadmap.
• Communicate plans and commitments to partners on an ongoing cadence.
• Drive execution with engineering and analytics partners, owning product and operational metrics.
• Incorporate analysis and customer feedback into product requirements to satisfy needs and wants.
• Role may evolve with time and local laws.

Skills

Product leadership

Data-driven decisions

Cross-functional collaboration

Tax domain knowledge

Customer focus

Job description

Company Description

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy employee, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy employee, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human. We believe exceptional companies are built by exceptional teams, and we're intentional about it. That means hiring great people, setting them up for success from day one, and giving them real reasons to grow their careers here. We invest in development that goes beyond promotions, and we foster the trust and relationships that help people do their best work together.

What’s the role?

We are looking for a Senior Product Manager to join our Payments team and lead the engineering team focused on the end to end tax experience and compliance strategy for Etsy’s global marketplace. The Payments team at Etsy is a large group committed to crafting and maintaining a resilient, streamlined, and scalable payments platform for buyers, sellers and Etsy globally. Available in 52 countries, Etsy Payments enables buyers and sellers to transact in 21 currencies and offers a number of different methods to pay for items on our site. This is a full-time position reporting to the Senior Director of Product, Marketplace Trust.

What’s this team like at Etsy?

The Payments team is a critical group within Etsy. One of its core responsibilities is accurately collecting and remitting tax on behalf of Etsy's customers in the markets that we operate. To perform this role, Etsy also needs to collect and verify tax information from sellers while providing them with accurate tax reporting capabilities to support their tax filings. In this role, you’ll partner with an engineering team as well as cross-functional partners to create and implement a tax compliance strategy to meet these obligations while minimizing friction for Etsy’s buyers and sellers across the marketplace.

What does the day-to-day look like?

• Partner with engineering, analytics, design, and other teams (Tax, Marketing, Accounting, Finance, etc) to define and prioritize the highest impact projects.
• Develop, own, and manage the strategy and roadmap for the tax team.
• Communicate plans and commitments to partners on an ongoing cadence.
• Drive the squad's execution by collaborating closely with engineering and analytics partners, having ownership over the performance (and measurement) of the team’s product and operational experiences, including impact to the business and our customers.
• Integrate analysis and customer feedback into product requirements to ensure products satisfy customer needs, as well as wants.
• Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

Qualities that will help you thrive in this role are:

• 3+ years of experience leading product initiatives.
• Familiar with using qualitative and quantitative data to make product decisions. You also know when and how to balance data with intuition.
• Knowledge of tax platforms and/or related vendor integrations is a strong plus.
• Passionate about solving real customer problems. You are an advocate for the needs of customers and work to minimize any negative impacts to the customer experience.
• Natural collaborator who knows how to drive decision-making with Tax, Engineering, Product Design, Marketing and Analytics.
• A passionate member of the Etsy community and someone who believes in Etsy’s vision, mission and values!

Compensation & Benefits

In addition to salary, you'll be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family. Base salary is determined by your location, skills, and experience.

Location

We prioritize candidates based within commutable distance of Etsy’s Dublin Office. Depending on proximity, we ask team members to come in once or twice per week. Remote candidates outside commutable distance may be considered on a case-by-case basis, with the expectation of occasional travel to the office. Learn more details about our work modes and workplace safety policies here.

Our Promise

At Etsy, we believe that a diverse, equitable, and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, national origin, religion or creed, sex, pregnancy (including childbirth and related medical conditions), gender, gender identity or expression, sexual orientation, age, citizenship or immigration status, marital or familial status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. If, due to a disability, you need an accommodation during any part of the interview or hiring process, please let your recruiter know and we will work with you to meet your needs. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.