Senior Product Engineer — Scale AI SaaS Platform (Hybrid)

Intercom; Dublin; Hybrid; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary and equity

Lunch and snack offerings

Pension scheme

Comprehensive health and dental insurance

Flexible paid time off

Paid maternity and paternity leave

Cycle-to-Work Scheme

Provision of MacBooks or Windows

Job summary

A leading AI Customer Service company in Dublin seeks an experienced Product Engineer to develop technical plans and contribute to architecture as they tackle scaling challenges in their platform. With a focus on writing Ruby code, this role requires collaboration across multidisciplinary teams. The company offers a range of benefits and a hybrid work model, allowing flexibility while maintaining team connection.

Qualifications

• 5+ years in a software engineering role, preferably building a SaaS product.
• Experience collaborating with product teams and designers.
• Demonstrated impact on product or team.

Responsibilities

• Develop technical plans and contribute to architecture.
• Write Ruby code for backend infrastructure.
• Mentor other engineers and interview candidates.

Skills

Industry experience

Software engineering

Collaboration

Distributed systems

Ruby programming

Job description

A leading AI Customer Service company in Dublin seeks an experienced Product Engineer to develop technical plans and contribute to architecture as they tackle scaling challenges in their platform. With a focus on writing Ruby code, this role requires collaboration across multidisciplinary teams. The company offers a range of benefits and a hybrid work model, allowing flexibility while maintaining team connection.