Senior Product Designer, Data-Driven Travel SaaS

Sojern; Leinster; On-site; EUR 60,000 - 90,000; Full time

Job summary

Sojern is seeking a Product Designer to shape the Travel Marketing Platform with a global, collaborative team. You will deliver data-driven, user-centered solutions for dashboards, reporting, and product experiences.

You will conduct user research and usability tests, iterating on designs to improve activation, retention, and monetization while emphasizing accessibility and scalable visualization. Collaboration spans product, marketing, client success, and engineering.

Qualifications

• Must have online portfolio of relevant work examples.
• Bachelor’s degree in Design, HCI, or related subject (or equivalent experience).
• 5–7 years of experience in product design, preferably SaaS or enterprise applications.
• Thorough understanding of and experience using Figma.
• Experience designing in-app messaging workflows and data-heavy interfaces with focus on usability and visualization.
• Strong understanding of user research methodologies and usability testing.
• Knowledge of SaaS metrics and how design decisions impact outcomes.
• Knowledge of accessibility standards and best practices for product design.
• Demonstrated ability to work collaboratively in cross-functional teams.
• Excellent problem-solving and communication skills.
• Detail-oriented and self-motivated to manage workload and meet milestones.

Responsibilities

• Collaborate with Product, Product Marketing, Client Success, and Engineering to design user-centric features and workflows for Sojern’s platforms, dashboards, and reporting.
• Design experiences to improve activation, retention, and expansion metrics, aligned with product goals.
• Partner with Product and Commercial teams to design pricing tiers, packaging strategies, and role-based access control for customer segments.
• Develop intuitive onboarding flows and first-time user experiences to drive adoption.
• Develop wireframes, prototypes, and high-fidelity mockups using Figma.
• Conduct user research including interviews, usability testing, and surveys.
• Create scalable, responsive designs for complex data visualization and reporting interfaces.
• Maintain and enhance Sojern’s product design system for consistency.
• Advocate for accessibility and inclusivity in design processes.
• Collaborate with Engineers to ensure seamless implementation and adherence to design specs.
• Analyze usage metrics and feedback to identify improvements and propose solutions.
• Present designs and findings to stakeholders and iterate on feedback.
• Be an informed advocate of great design at Sojern and participate in cross-team discussions.

Skills

User research

Usability testing

Cross-functional collaboration

Communication

Data visualization

Education

Bachelor's degree in Design

Equivalent experience

Tools

Figma

Jira

Confluence

Datadog

Pendo

Job description

Sojern is seeking a Product Designer to shape the Travel Marketing Platform with a global, collaborative team. You will deliver data-driven, user-centered solutions for dashboards, reporting, and product experiences.

You will conduct user research and usability tests, iterating on designs to improve activation, retention, and monetization while emphasizing accessibility and scalable visualization. Collaboration spans product, marketing, client success, and engineering.